Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,315 Reviews)
Rating breakdown 5,315 reviews
5 Stars
3,755
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
337 out of
433)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Doesn't work
on October 29, 2019
Posted by: Romoga
I can't get it to work in my computer. It says "renew now". I've renewed twice.
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection,!!
on October 31, 2019
Posted by: dodgerdog92
It gives me everything i need at a great price!!!!!
Written by a customer while visiting webroot.com
Customer Rating
5
COMPUTER PROTECTION WITH WEBROOT
on November 2, 2019
Posted by: sporty
I feel very protected having Webroot. NOTE: I know I renewed it but I keep getting popup renewal notices. Thank you for your service.
Response from webroot.comBy Community, November 26, 2019
Hey there,
That pop-up sounds like a glitch we can help you out with! Please contact our support department at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Community Specialist
That pop-up sounds like a glitch we can help you out with! Please contact our support department at: https://www.webroot.com/us/en/support/home-contact
Thanks!
Keenan - Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Amazing, Excellent Product
on November 5, 2019
Posted by: FSEenGNV
Apparently nobody really knows how it works, but . . . it works. Very powerful, it found the one Firefox addon that worried me, and destroyed it. Only (well, not only) weirdness was it won't let you quit the program without passing an "are you human" test. Bad idea for artificial intelligence to care about its own survival!
Response from webroot.comBy Community, November 26, 2019
Hey there,
Glad you're having an awesome experience with Webroot so far! Thanks for writing this positive and detailed review.
Cheers!
Keenan - Community Specialist
Glad you're having an awesome experience with Webroot so far! Thanks for writing this positive and detailed review.
Cheers!
Keenan - Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Protection without worry
on November 6, 2019
Posted by: Terryatrae
I installed the newest version recently and I have had no issues with the protection. In all the years I have used the product I have only had one item that required attention by WEBROOT.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Protection without worry - love it! You should write our slogans, haha!
Glad you're having a good experience with Webroot - we appreciate your loyalty!
Keenan - Community Specialist
Protection without worry - love it! You should write our slogans, haha!
Glad you're having a good experience with Webroot - we appreciate your loyalty!
Keenan - Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
3
have had no other than web root
on November 7, 2019
Posted by: Tinatim
I paid for my continuation with web root and keep getting the alert I need to renew now, Getting a little upset and may cancel and try to get my 53.02 back.
Response from webroot.comBy Community, November 26, 2019
Hey there,
I'm sorry to hear you're having difficulties renewing your subscription! Please contact us at: https://www.webroot.com/us/en/support/home-contact
We'll get you sorted out!
Regards,
Keenan - Community specialist
I'm sorry to hear you're having difficulties renewing your subscription! Please contact us at: https://www.webroot.com/us/en/support/home-contact
We'll get you sorted out!
Regards,
Keenan - Community specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Best Antivirus experience so far.
on November 7, 2019
Posted by: Jani1
Non-intrusive and barely noticeable, just like It should be.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Short and to the point - love it! You are correct - Antivirus should be in the background and give you peace of mind without bothering you. Cheers!
Keenan - Webroot Community Specialist
Short and to the point - love it! You are correct - Antivirus should be in the background and give you peace of mind without bothering you. Cheers!
Keenan - Webroot Community Specialist
Written by a customer while visiting webroot.com
Customer Rating
5
Good protection
on November 7, 2019
Posted by: Free Spirit
No problems found with program. Appears to do a good job.
Response from webroot.comBy Community, November 26, 2019
Hey there,
Thanks for the review! We try our best to make antivirus easy for you - glad you're having a good experience.
Regards,
Keenan - Community specialist
Thanks for the review! We try our best to make antivirus easy for you - glad you're having a good experience.
Regards,
Keenan - Community specialist
Written by a customer while visiting webroot.com