Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
positive feedback
on February 26, 2020
Posted by: btcusn
webroot has worked well for us, however, we were not notified of our need for renewal last october. we had to update our credit card and the subscription lapsed. after renewing our webroot, i kept getting notices of expiration. confusing.
Written by a customer while visiting webroot.com
Customer Rating
5
Beats all the others hands down!!
on February 26, 2020
Posted by: momofrebelfans
Have used several other well known names in virus protection and they always seem to cause a problem with my computer. No problems at all with Webroot! Have used this for several years and always takes care of the unwanted visitors.
Written by a customer while visiting webroot.com
Customer Rating
5
Does the job
on March 2, 2020
Posted by: Timo L
I've been using Webroot for over 5 years now and I haven't had any security issues yet. I reccomend this product.
Response from webroot.comBy Community, March 9, 2020
Wow, thank you for your years of loyalty to us! We will continue providing you with the protection you know and love for years to come.
Written by a customer while visiting webroot.com
Customer Rating
5
Super-Simple
on March 3, 2020
Posted by: RichieH
Download was easy and fast, reasonably priced, total protection. Scans are really fast...love it.
Response from webroot.comBy Community, March 9, 2020
We try to make it as easy as possible for the average person to use Webroot! Thanks for the positive review!
Written by a customer while visiting webroot.com
Customer Rating
5
No slow down on system
on March 4, 2020
Posted by: Tyke101
Used this product for several years now and have no problems with it or virus on my PC. No descirnable slow down of my PC at all. Great product
Response from webroot.comBy Community, March 9, 2020
Webroot is VERY lightweight on computer resources compared to the competition! Thanks for the review, my friend!
Written by a customer while visiting webroot.com
Customer Rating
4
Seems to work great.
on March 5, 2020
Posted by: bikealot
No problems so far, but why do I keep getting pop-ups that say my protection has expired? How annoying.
Response from webroot.comBy Community, March 9, 2020
This problem can usually be resolved by uninstalling and reinstalling Webroot. If you're still having this issue, please contact our support team: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
3
SET UP
on March 6, 2020
Posted by: NIKPAR
Not easy to set up especially cell phones. My cells do not show up on he dash bord
Response from webroot.comBy Community, March 9, 2020
This is a known issue within the product - please reach out to support for assistance: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Excellent protection and service to customers
on March 7, 2020
Posted by: MCNV
Always select webroot to protect me and my families computers. Had to call customer service for the first time for my MAC computer after I renewed my subscription. He was able to fix the problem on my MAC that was prohibiting it from allowing the software to work. I will continue to use them for my future protection. A+++ service
Response from webroot.comBy Community, March 9, 2020
Glad you've had a good experience so far! Thanks for the positive review!
Written by a customer while visiting webroot.com