Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
RENEWAL
on August 8, 2019
Posted by: Sunshine
I renewed my subscription. Have had no security problems. I am still receiving message "Subscription expiring soon" after renewing .
Written by a customer while visiting webroot.com
Customer Rating
5
New to Webroot
on August 8, 2019
Posted by: Mario
So far so good. I just retired my computer have been a laptop from work with all the software required including the antivirus.
Before buying Webroot I did some searching and Webroot finish at the top of my list.
Price is always a factor, as well as service, easy of use and of course does it do what it suppose to do.... keep my computer safe.
Before buying Webroot I did some searching and Webroot finish at the top of my list.
Price is always a factor, as well as service, easy of use and of course does it do what it suppose to do.... keep my computer safe.
Like I said earlier “ so far so good”
And yes I recommend the program Webroot secure anywhere.
Written by a customer while visiting webroot.com
Customer Rating
5
Michael Jordan on defense
on August 8, 2019
Posted by: ja1n
I’ve been using this antivirus protection for several years. And the best vaccination my computers have ever had. It is always in the background and doesn’t slow anything down except blocks infections. The best. And thank y’all. Jan
Written by a customer while visiting webroot.com
Customer Rating
1
What protection?
on August 9, 2019
Posted by: 123456
I bought the Webroot Virus protection. When the disc came in the mail, I couldn’t get it to work. Before it came in the mail, I tried to download it from the website after I paid for it. It wouldn’t download. So I paid for a product that I am unable to use.
Response from webroot.comBy Lara, Online Community Team, August 13, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Saved me numerous times
on August 10, 2019
Posted by: jmom
If you have little ones who like to click anything they see, this protection is for you. Webroot has blocked numerous malicious sites from my computer. It is the best antivirus I have ever used, and I have used most of them. I also know that the place I buy my electronics uses Webroot.
Written by a customer while visiting webroot.com
Customer Rating
4
A Very Good AntiVirus Program
on August 10, 2019
Posted by: BlueSmoke
Have used Webroot Antivirus Program for over five years. It works very well most of the time. I doesn't catch all web malware or virus threats problems some time. This software package is a great program for the money and Webroot will help out if you have a program.
Written by a customer while visiting webroot.com
Customer Rating
1
Took my money
on August 10, 2019
Posted by: Moneynow5
I renewed MyAccount on 7/5/19 and when I log on my computer it says I need to renew my subscription. I have paid so why is it still saying that
Response from webroot.comBy Lara, Online Community Team, August 13, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Works great
on August 11, 2019
Posted by: MaryLou
I’ve been using Web root services for my PC for years. Never had an issue. It’s great at detecting possible virus threats. It does exactly what its supposed to do and couldn’t be happier. I used a different web security software brand before Web root. This is far superior.
Written by a customer while visiting webroot.com