Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,312 Reviews)
Rating breakdown 5,312 reviews
5 Stars
3,752
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
337 out of
433)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Caused Outlook to malfunction
on August 5, 2019
Posted by: Robert
I am unable to click on a web link since installing this product. I see not solutions when I google this. I am a technology manager for a mid sized company and I have found no answers to this problem so I will most likely uninstall it when and if I have the time. MY EXPERIENCE IS BAD!
Response from webroot.comBy Lara, Online Community Team, August 9, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Quick, strong and feather weight footprint on CPU
on August 6, 2019
Posted by: Arjun
It’s real quick, runs all the required checks, has a very small foot print and best part is your system is not choking for more CPU or MEmory.
Written by a customer while visiting webroot.com
Customer Rating
5
Antivirus
on August 6, 2019
Posted by: Bill
It has been in my desk top since first purchased and have never had a problem.
Written by a customer while visiting webroot.com
Customer Rating
5
Still the best
on August 6, 2019
Posted by: John
Webroot remains the most effective AV, with the smallest footprint, that I have ever used. What a terrific formula!
Written by a customer while visiting webroot.com
Customer Rating
5
RENEWAL
on August 8, 2019
Posted by: Sunshine
I renewed my subscription. Have had no security problems. I am still receiving message "Subscription expiring soon" after renewing .
Written by a customer while visiting webroot.com
Customer Rating
5
New to Webroot
on August 8, 2019
Posted by: Mario
So far so good. I just retired my computer have been a laptop from work with all the software required including the antivirus.
Before buying Webroot I did some searching and Webroot finish at the top of my list.
Price is always a factor, as well as service, easy of use and of course does it do what it suppose to do.... keep my computer safe.
Before buying Webroot I did some searching and Webroot finish at the top of my list.
Price is always a factor, as well as service, easy of use and of course does it do what it suppose to do.... keep my computer safe.
Like I said earlier “ so far so good”
And yes I recommend the program Webroot secure anywhere.
Written by a customer while visiting webroot.com
Customer Rating
5
Michael Jordan on defense
on August 8, 2019
Posted by: ja1n
I’ve been using this antivirus protection for several years. And the best vaccination my computers have ever had. It is always in the background and doesn’t slow anything down except blocks infections. The best. And thank y’all. Jan
Written by a customer while visiting webroot.com
Customer Rating
1
What protection?
on August 9, 2019
Posted by: 123456
I bought the Webroot Virus protection. When the disc came in the mail, I couldn’t get it to work. Before it came in the mail, I tried to download it from the website after I paid for it. It wouldn’t download. So I paid for a product that I am unable to use.
Response from webroot.comBy Lara, Online Community Team, August 13, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com