Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
unusable
on July 18, 2019
Posted by: LaJuna
I could not use the program. It was not compatable with my computer.
I bought it but could not use it.
I bought it but could not use it.
Response from webroot.comBy Lara, Online Community Team, July 22, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Great product!
on July 18, 2019
Posted by: MamaJoy
I read reviews for many computer security products before selecting Webroot. At the time, I had only heard of the products that are packaged with computers and other software, so Webroot was new to me. I was so tired of anti virus programs slowing down my computer but was wary of going unprotected or with one of the free products. Webroot provides security without dragging down your computer's performance and good value for the cost. Nary a virus since installing it and I love the way it provides feedback on he security of internet sites!
Written by a customer while visiting webroot.com
Customer Rating
5
Recommended by my IT
on July 19, 2019
Posted by: Jeanette
Instead of paying monthly to my IT company, I decided I could do what they do with the help of Webroot. I am very pleased.
Written by a customer while visiting webroot.com
Customer Rating
5
Quietly works in the background
on July 20, 2019
Posted by: Carole
Have used this product for 2yrs+
It's accurate & dependable.
It's accurate & dependable.
Written by a customer while visiting webroot.com
Customer Rating
5
AWESOME!
on July 21, 2019
Posted by: Jojo
No complains. So far the safest and reliable network coverage. :-)
Written by a customer while visiting webroot.com
Customer Rating
4
Renewed Webroot: Company doing excellent job!
on July 23, 2019
Posted by: none
Acquired Webroot in 2017 and have been very satisfied with their protection, otherwise, I would not have renewed for another 2 years. Never had any problems on-line and trust the security Webroot has shown.
Written by a customer while visiting webroot.com
Customer Rating
5
Feeling of security
on July 23, 2019
Posted by: Francis
I feel more secure knowing that on a scheduled basis my Webroot Anti-Virus program is performing a sweep to determine any malicious virus presence on my Mac Mini
Written by a customer while visiting webroot.com
Customer Rating
4
detailed reports on computer status
on July 24, 2019
Posted by: GAMHS
Webroot gave me a report about temporary files. I was going to take my computer to the store for a cleanup but because of webroot's detailed report, I was able to youtube how to remove the files myself and my computer is working very much faster now. Thanks webroot. You saved me an excruciating week without my computer waiting for the store to correct what took 5 minutes.
Written by a customer while visiting webroot.com