Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
3
Still debating on this anti-virus
on June 17, 2019
Posted by: Chubby
Well, I still get movement of my cursor when online if I don't constantly run the anti-virus. I don't dare put any of my banking numbers online cuz I'm scared of getting leaks to hackers.
Response from webroot.comBy Lara, Online Community Team, June 24, 2019
Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227.
Written by a customer while visiting webroot.com
Customer Rating
2
*Trouble with renewal
on June 20, 2019
Posted by: AmyD
I renewed the service and that's when my problems started. Now I get pop-ups everyday saying my webroot has expired, even though I deleted my old webroot from my computer and reinstalled the new. It is such a pain and it completely stops my work. I looked up how to stop and haven't found a remedy yet
Response from webroot.comBy Lara, Online Community Team, June 24, 2019
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
4
Great Product.
on June 21, 2019
Posted by: Nelson
It is a great buy and would recommend it for anyone.
Written by a customer while visiting webroot.com
Customer Rating
2
Difficult to renew
on June 24, 2019
Posted by: david
I paid for a new 'year' and the system continues to tell me it's expired. Not very user friendly at all.
Response from webroot.comBy Lara, Online Community Team, June 27, 2019
It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
Seems to work very well
on June 25, 2019
Posted by: Ronald
no issues with interference in the OS
has eliminated a couple of dodgy issues
overall very happy
has eliminated a couple of dodgy issues
overall very happy
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection I ever have had.
on June 30, 2019
Posted by: Robin
I have had Webroot protecting my computer for more than five years. Except for a hacking incident, which had nothing to do with a virus, I have had no problems. It is safe, secure and affordable. I would recommend this product to anyone.
Written by a customer while visiting webroot.com
Customer Rating
5
Very good
on July 3, 2019
Posted by: Richard
I've tried other anti-virus and were ok, but webroot so far is one of the best around. The price is decent too, better than others for less protection that cost more.
Written by a customer while visiting webroot.com
Customer Rating
5
Wonderful
on July 5, 2019
Posted by: Chris
I’ve had Webroot for years but I haven’t been able to get it to work
Written by a customer while visiting webroot.com