Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
2
The worst software
on May 28, 2019
Posted by: Celeste
I purchased this software and renewed online. The company sent another software code that does not work and I have contacted the company but without any feedback from them. My computer is at risk of a potential virus. I would not recommend this product especially if you have to renew online. Lessoned learned I will go to the store and purchase another Antivirus software. This is ridiculous.
Response from webroot.comBy Lara, Online Community Team, May 30, 2019
We're more than happy to resolve this for you, please contact us at 1-866-612-4227, or by using the link below to create a ticket online.
https://www.webrootanywhere.com/servicewelcome.asp
https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Best antivirus product I have had...
on May 29, 2019
Posted by: yudezambrano
One of the best thing about this product is the light weight of the application and it does not affect your PC performance while you are doing other stuff. My husband and I have been using Webroot since we discovered it six years ago and we have not had any issue or virus attack. Keep up the good work.
Written by a customer while visiting webroot.com
Customer Rating
1
Not Sure
on May 31, 2019
Posted by: Gary
I paid for Webriot online but cannot get it activated after following all instructions
Response from webroot.comBy Lara, Online Community Team, June 3, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
4
very good
on June 2, 2019
Posted by: chuck
webroot console willnot let me open console. I continuously fix or change password or security code and it keeps saying error, not happy!!! last year I was very impressed with webroot,but this year you have added the console..
Written by a customer while visiting webroot.com
Customer Rating
4
If found 2 adawere
on June 2, 2019
Posted by: Nimps
I also had mallwerebites it cought a few highjack attempts and saved me I thought I was getting mallwerebites but I think you do have the second best product on the market that's why the 4 stars only
Written by a customer while visiting webroot.com
Customer Rating
5
Peace of Mind
on June 2, 2019
Posted by: Linda
Helped me when I needed it. Gave me great relief.
Written by a customer while visiting webroot.com
Customer Rating
1
Horrible
on June 3, 2019
Posted by: Tracy
I ran the anti virus 200 times and never told me it was complete
Response from webroot.comBy Lara, Online Community Team, June 10, 2019
While there isn't a message saying it's complete, it does show a scan summary upon completion. If you would like us to walk you through this process, please feel free to contact us at 1-866-612-4227.
Written by a customer while visiting webroot.com
Customer Rating
4
So far, so good
on June 3, 2019
Posted by: Cher
Protection is important and this product was recommended by a professional
Written by a customer while visiting webroot.com