Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
problems
on May 9, 2019
Posted by: Celia
I purchased a renewal, but I still get a pop up that says my coverage is expiered and asking me if I want to renew.
Response from webroot.comBy Lara, Online Community Team, May 15, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
4
Great Protection
on May 9, 2019
Posted by: bonton
I never got the two extra webroot antivirus that came with my package I purchased.
Written by a customer while visiting webroot.com
Customer Rating
5
No complaints
on May 10, 2019
Posted by: issyb
I've had Webroot for a few years now and I've never had any complaints.
Written by a customer while visiting webroot.com
Customer Rating
5
Good price. Awesome protection!
on May 11, 2019
Posted by: David
Have been using Webroot for 3 years. Never had any problems. Speedy quick when removing any Virus trying to attack your computer.
Written by a customer while visiting webroot.com
Customer Rating
5
excellent protection you can have for the price
on May 11, 2019
Posted by: GOBFL
I know my Antivirus will protect mu computer 24/7 and never have to worry about being scam.
Written by a customer while visiting webroot.com
Customer Rating
5
great protection
on May 12, 2019
Posted by: jcshafer61
easy to install. I have had no problems since getting it. I like that it covers more than one device because after I bought it I bought a new computer and so now that is covered too!
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection we have ever had
on May 13, 2019
Posted by: Sheila
Have had Webroot since 2009 and have no complaints!!
Written by a customer while visiting webroot.com
Customer Rating
2
Not sure if it is working
on May 13, 2019
Posted by: Annie
As a senior and somewhat tech-deficient I did not feel that the instructions to put it in action once I paid for it were informative enough. How do I check that it is properly installed and in progress?
Response from webroot.comBy Lara, Online Community Team, May 15, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com