Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Very satisfactory and effective antivirus protection
on April 10, 2019
Posted by: skip
I've used Webroot's Antivirus protection for the past 10 years without a single virus infection. Their protection is so good that I no longer use Malwarebyte protection.
Written by a customer while visiting webroot.com
Customer Rating
1
30 min cancel
on April 10, 2019
Posted by: nothing
They make you jump between multiple pages to be able to cancel. All the time being told why you should keep it. Don't fall for a 30 minute cancel
Response from webroot.comBy Lara, Online Community Team, April 12, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection on the market
on April 11, 2019
Posted by: Rosemarie
I am happy to renew my protection, no more problems. Feel my system is very secure.
Written by a customer while visiting webroot.com
Customer Rating
1
I WASTED MY MONEY WITH WEBROOT
on April 12, 2019
Posted by: AURORA
YOUR SOFTWARE DON'T WORK, I COULD NEVER INSTALL IT IN MY DEVICES IT WAS A WASTE OF TIME AND MONEY, SO I DECIDED TO UNINSTALL IT
Response from webroot.comBy Lara, Online Community Team, April 17, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
AntiVirus
on April 12, 2019
Posted by: melody
Thank you for your product. I am glad my son referred you. I look forward to continuing your product. Thank you!
Written by a customer while visiting webroot.com
Customer Rating
1
I just paid a year’s worth and it was stopped after a month!!!
on April 12, 2019
Posted by: None
I paid in full for a year and lost protection after a month!!! What’s up with that?
Response from webroot.comBy Lara, Online Community Team, April 17, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Best Antivirus Program I've Used
on April 12, 2019
Posted by: Mark
Super fast and very effective, Webroot is by far the best antivirus software I've ever used. And I've tried all the major brands. Try it and you'll be a customer for life!
Written by a customer while visiting webroot.com
Customer Rating
5
AMAZING SOFTWARE!! ( Webroot AntiVirus )
on April 13, 2019
Posted by: ZebianAz3000
I enjoy the experience using Webroot Antivirus. The software works great on my computer. Webroot helps keep my computer safe and protected. I love the software that Webroot has made to help keep my computer safe for me.
Amazing product!! - [ I Personally Recommended This Software ]
Everyone should get this software. I would say its better then all of the other antivirus products I have used before.
;)
Written by a customer while visiting webroot.com