Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
bad
on April 1, 2019
Posted by: Tracy
i have purchased this for my mac and it never downloaded to put a number in that they provided and I still do not have it even though i paid for it. Tried to download a number of times and it never worked.
Response from webroot.comBy Lara, Online Community Team, April 3, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Frank
on April 3, 2019
Posted by: Franko
Webroot has stopped several Malwares in my Desktop.They alert me when there is a threat.Had it Four years and will continue with their product.
Written by a customer while visiting webroot.com
Customer Rating
5
Peace of Mind
on April 3, 2019
Posted by: Ruby
Although I never heard of Webroot, it came highly recommended by a techie who helped solve a computer issue. Being able to check its activity at any time is a big plus. Also like knowing when it needs to be renewed. Am very pleased having Webroot protect my computer behind the scenes.
Written by a customer while visiting webroot.com
Customer Rating
5
Repeat Customer
on April 3, 2019
Posted by: Shar
I am very pleased with your program. I have never had any problems while installing the software or using it.
Written by a customer while visiting webroot.com
Customer Rating
5
always been pleased with webroot products!
on April 3, 2019
Posted by: lordmorrow
all programs I buy from webroot are the best on the market. they have saved me a lot of trouble from viruses and malware and everything else that hampers your computers wellbeing
Written by a customer while visiting webroot.com
Customer Rating
4
Idiot Proof
on April 4, 2019
Posted by: CHRIS
I know enough about computers to get myself in trouble (and I do frequently). I had a different internet security software that I upgraded from a free version and had nothing but problems with my computer. It slowed down and sometimes just froze. After trying everything I knew to do like cleaning the system and rebooting etc., I finally tried Webroot. After removing the other software and running Webroot for a few weeks now, I haven't had any problems. I'm sold.
Written by a customer while visiting webroot.com
Customer Rating
5
Best i have ever had.
on April 4, 2019
Posted by: Teddy
I have had Webroot before and never have any trouble.
Written by a customer while visiting webroot.com
Customer Rating
4
HAPPY WITH MY SERVICE
on April 5, 2019
Posted by: japer
I don't know much about computers and protection from virus's but since I have had webroot protection I have not had any problems.
Written by a customer while visiting webroot.com