Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,312 Reviews)
Rating breakdown 5,312 reviews
5 Stars
3,752
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
337 out of
433)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Highly reviewed
on March 31, 2019
Posted by: Michael
The product is working well despite a rough start-getting operational
Written by a customer while visiting webroot.com
Customer Rating
2
MY computer is so much slower now that I have loaded the program
on April 1, 2019
Posted by: Elizzabeth
I wish I could figure out how to speed up my computer. I am so sorry to have loaded this program. I do believe that it can be fixed to run faster but I cannot figure out how to do it.
Response from webroot.comBy Lara, Online Community Team, April 3, 2019
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
Why is this product not well-known?
on April 1, 2019
Posted by: Tonerider
Best AntiVirus I ever had. Small impact on the resources of the pc, but a big impact on the protection of the pc.
Really advanced protection wit a realtime shield, rootkit detection, web shield, firewall, identity protection and more.
Best bang for the buck on the market.
Really advanced protection wit a realtime shield, rootkit detection, web shield, firewall, identity protection and more.
Best bang for the buck on the market.
Written by a customer while visiting webroot.com
Customer Rating
5
Been using Webroot exclusively for approximately more than 10 years ...
on April 1, 2019
Posted by: geegoroy
Hands down its the best virus protection software anywhere anytime ..I have tried em all before webroot ..Also I am A+ certified by COMPTIA computer expert , in addition to other engineering profession ..I have repaired hundreds of computers in my time ...I always recommended Webroot ..mainly for it's proficiency and lack of complexity for users ..
Written by a customer while visiting webroot.com
Customer Rating
1
bad
on April 1, 2019
Posted by: Tracy
i have purchased this for my mac and it never downloaded to put a number in that they provided and I still do not have it even though i paid for it. Tried to download a number of times and it never worked.
Response from webroot.comBy Lara, Online Community Team, April 3, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/webroot-secureanywhere-antivirus-12/install-webroot-secureanywhere-pc-and-mac-316309
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Frank
on April 3, 2019
Posted by: Franko
Webroot has stopped several Malwares in my Desktop.They alert me when there is a threat.Had it Four years and will continue with their product.
Written by a customer while visiting webroot.com
Customer Rating
5
Peace of Mind
on April 3, 2019
Posted by: Ruby
Although I never heard of Webroot, it came highly recommended by a techie who helped solve a computer issue. Being able to check its activity at any time is a big plus. Also like knowing when it needs to be renewed. Am very pleased having Webroot protect my computer behind the scenes.
Written by a customer while visiting webroot.com
Customer Rating
5
Repeat Customer
on April 3, 2019
Posted by: Shar
I am very pleased with your program. I have never had any problems while installing the software or using it.
Written by a customer while visiting webroot.com