Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
A little confused
on February 3, 2020
Posted by: Maggie pie
I received a CD. New computers don't have a CD rom port. So what do I do to use it??
Response from webroot.comBy Community, February 7, 2020
You can download Webroot using this link: https://www.webroot.com/us/en/home/products/wsa-installer-download
After you download and install it, use the key code located in your CD box to activate your subscription. If you have any trouble doing this, please contact our support team: https://www.webroot.com/us/en/support/home-contact
After you download and install it, use the key code located in your CD box to activate your subscription. If you have any trouble doing this, please contact our support team: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Peace of mind
on February 3, 2020
Posted by: Jmswan
Really feel confident that Webroot is keeping my laptop free of virus's!
Response from webroot.comBy Community, February 7, 2020
That's what we love to hear! Thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
One question
on February 4, 2020
Posted by: Anonymous
I'm satisfied with the service buthave a question about pop ups that come daily on the lower right corner of my screen. I've tried everything to make them stop, yet they still come. Sometimes seconds apart. Can anyone help me with this issue
Response from webroot.comBy Community, February 7, 2020
Our support team may be able to help you with this - please contact them here: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection
on February 5, 2020
Posted by: Selena
No annoying long scan time. Auto update and exceptional customer service.
Response from webroot.comBy Community, February 7, 2020
Yeah our scans are very fast while remaining effective. This is because most of our protection is based on the cloud! Thanks for the very positive review!
Written by a customer while visiting webroot.com
Customer Rating
5
excellent protection, lightest load
on February 5, 2020
Posted by: NormanCJr
as above, attractive value, well done & keep it up!
Response from webroot.comBy Community, February 7, 2020
Thank you so much for the positive review! We do our best to keep you protected while remaining light on computer resources.
Written by a customer while visiting webroot.com
Customer Rating
5
Highly recommended by computer technicians
on February 9, 2020
Posted by: Nms3
This company was highly recommended to me by computer technicians who I trust
Very pleased with performance and scans
Recommend it to friends and family
Very pleased with performance and scans
Recommend it to friends and family
Response from webroot.comBy Community, February 19, 2020
Webroot is really popular with tech-savvy people that often work with computers. But what's great is that it's also very easy to use for people that aren't tech-savvy. Thanks for the review!
Written by a customer while visiting webroot.com
Customer Rating
1
Horrible
on February 9, 2020
Posted by: steveo
The only problem I have is I tried to use your product!!!!!!!!!!!!!
Response from webroot.comBy Community, February 19, 2020
I'm sorry to hear you had a bad experience using Webroot. Have you spoken with our support department yet? They'll help you with any issues you might have, free of charge! Please reach out to them via phone or email here: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Great silent protection.
on February 9, 2020
Posted by: Neice
I feel confident with Webroot. So much is everywhere and I'm confident webroot keeps my computer safe.
Response from webroot.comBy Community, February 19, 2020
It's a dangerous world out there on the internet - I'm glad you're feeling so much safer now that you have Webroot!
Written by a customer while visiting webroot.com