Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Best protection I've used.
on March 11, 2019
Posted by: grammyg
Have no problems with viruses since using Webroot. Have had another security system in the past and yours is much better Thank you for that.
Written by a customer while visiting webroot.com
Customer Rating
5
no worry virus protection
on March 11, 2019
Posted by: Fred3131
caught virus before it got on my computer; easy to use
Written by a customer while visiting webroot.com
Customer Rating
5
Great
on March 11, 2019
Posted by: Lennie
Didn't know it existed until I bought the wife a PC a few years back and they threw in Webroot, and I've had ever since.
Written by a customer while visiting webroot.com
Customer Rating
1
Webroot failed
on March 11, 2019
Posted by: Edward
I cannot even open my laptop. When I turn it on all I get is a blank screen. I fear a virus caused this to happen.
Response from webroot.comBy Lara, Online Community Team, March 15, 2019
If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
Written by a customer while visiting webroot.com
Customer Rating
1
Bad coverage
on March 12, 2019
Posted by: Unhappy
since a so called install of antivirus of web root I get all kinds of screen changes that have nothing to do with the subject I am working on. Will have to take laptop to a computer service to remove virus
Response from webroot.comBy Lara, Online Community Team, March 15, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Best
on March 12, 2019
Posted by: BobB
Have used Webroot for over ten years on several computers and laptops and have not had any virus problems. The product does not bog down my computers and works seamlessly with no problems.
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on March 12, 2019
Posted by: Bill
Have not had any problems and it seams to offer good protection
Written by a customer while visiting webroot.com
Customer Rating
3
Webroot
on March 12, 2019
Posted by: Marla
I downloaded webroot on my cell phone and could not open a lot of sites that I use. I had to take it off of my phone.
Response from webroot.comBy Lara, Online Community Team, March 15, 2019
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com