Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,308 Reviews)
Rating breakdown 5,308 reviews
5 Stars
3,748
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
336 out of
432)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
4
Great protection
on March 2, 2019
Posted by: teach
My son first introduced me to Webroot a year ago. I am well satisfied with the performance it gives me.
Written by a customer while visiting webroot.com
Customer Rating
5
The AntiVirus is working fine!
on March 2, 2019
Posted by: abaker
We have had the Anti Virus program on three of our computers for many years, and we have been very satisfied.
Written by a customer while visiting webroot.com
Customer Rating
1
could not get to load in
on March 2, 2019
Posted by: Lawrence
I am just letting you know I could not get it to load in it just locked up so I would like you to issue me a full refund to my credit card Thanks!
Response from webroot.comBy Lara, Online Community Team, March 5, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection ever
on March 3, 2019
Posted by: MARY
haven't had a problem since having webroot potection.
Written by a customer while visiting webroot.com
Customer Rating
3
it's pricey and okay
on March 3, 2019
Posted by: dude
It does what you expect, hasn't found anything on my computer. Automatic renewal charge was a surprise. But good software I guess?
Response from webroot.comBy Lara, Online Community Team, March 6, 2019
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
AntiVirus review
on March 4, 2019
Posted by: Kathy
I feel secure & confident with your protection . I will & have recommended it to my friends as well !
Written by a customer while visiting webroot.com
Customer Rating
4
Great protection at a great price
on March 4, 2019
Posted by: pinkjellybean
This antivirus protection works so great. It is not super expensive either. We can also protect 3 devices for one low price. I would recommend to anyone.
Written by a customer while visiting webroot.com
Customer Rating
5
Easy to use!!!
on March 4, 2019
Posted by: Debbie
Been using Webroot Antivirus for 10 years. Love your product!!! Easy to use, easy to renew every year.
Written by a customer while visiting webroot.com