Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Best One!
on February 24, 2019
Posted by: Writersings
I've used many different anti-virus programs and Webroot seems to be the best. It doesn't bog down the computer and works efficiently in the background. It scans very fast too!
Written by a customer while visiting webroot.com
Customer Rating
3
Was 5 stars but it changed
on February 25, 2019
Posted by: Bug1971
Love webroot, well, I used to . The protection is the best I ever had, however the backup messes up half the time and the password manager never work. Fix those two issues and I will go back to 5 stars
Response from webroot.comBy Lara, Online Community Team, March 1, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Love it
on February 26, 2019
Posted by: PetPhotographer
Fastest scan, and very comprehensive.
However, please understand that we don’t all speak computer tech. I have no idea what most of your statements are talking about.
However, please understand that we don’t all speak computer tech. I have no idea what most of your statements are talking about.
Written by a customer while visiting webroot.com
Customer Rating
1
I am confused
on February 26, 2019
Posted by: Mike
I paid for webroot after numerous promptings, which resulted in slowing of my laptop. While, my bank account was promptly charged for another year of service, I continue to get prompts to renew webroot and am told that my computer is not protected. This has gone on for months. Recently, I received a webroot CD, but I don't know what to do with it, since the laptop I paid to protect does not have a CD drive, and I have never had to run a CD before. I feel like I have been ripped off and am considering a formal complaint to the FCC and Better business bureau for fraud
Written by a customer while visiting webroot.com
Customer Rating
2
Ok
on February 27, 2019
Posted by: Nancy
I received the cd but I still get message that I have to renew and try to charge what do it do ??
Response from webroot.comBy Lara, Online Community Team, March 1, 2019
Sounds like the keycode needs to be updated in the Webroot program itself. We can assist you with this, please give us a call at 1-866-612-4227.
Written by a customer while visiting webroot.com
Customer Rating
1
Keep getting reminders even after renewal :(
on February 27, 2019
Posted by: NoNo
After renewing and installing the new sw, i still keep on getting the ANNOYING REMINDERS TO RENEW!!!
WTF!
Response from webroot.comBy Lara, Online Community Team, March 5, 2019
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
My experience with Webroot.
on February 27, 2019
Posted by: Vincent
Recommended by a friend in the Real Estate business. Much success with Webroot.
Written by a customer while visiting webroot.com
Customer Rating
5
Best product
on February 27, 2019
Posted by: Ricky
Great antivirus protection. Never slows down my pc
Written by a customer while visiting webroot.com