Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Great Product!
on February 17, 2019
Posted by: Finn
For those of us who still use lap tops, this is a great product. Protection just as good as Norton, or Kaspersky, and it uses such a small amount of RAM and disc space, that it never interferes with other operations, even when it's doing its daily scan.
Written by a customer while visiting webroot.com
Customer Rating
5
Ends Virus Worries
on February 18, 2019
Posted by: Bruce
Webroot has made my computers, both Windows 7 and Windows 10, free from virus attacks. It warns of potential malware before you download programs from the web. It also scans your computer and removes any programs with malwarel
Written by a customer while visiting webroot.com
Customer Rating
4
So Far So Good, and Certainly Easy to Install.
on February 20, 2019
Posted by: CharlieJ
I have only had Webroot for a short time, so I really have had no experience other than installation, which was certainly easy and painless. Once installed, I hear very little from the program, which in case of an antivirus is a good thing.
Written by a customer while visiting webroot.com
Customer Rating
1
Disappointed
on February 20, 2019
Posted by: Beri
I never had problems until this year. I paid for the product online...it started the download and it never updated in my computer. Super disappointing. I also ordered the CD and it is not user friendly and is still not operating in my computer. Never again will I use Webroot.
Response from webroot.comBy Lara, Online Community Team, March 1, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
4
Just a little confused ?
on February 21, 2019
Posted by: Dendin
I have web root Antivirus on computer. I thought I was ordering Internet Securtity
Program ? Antivirus work's fine
Program ? Antivirus work's fine
Written by a customer while visiting webroot.com
Customer Rating
1
dificult to install
on February 22, 2019
Posted by: mmmmmmmmmmmmmmmm
I have a any luck installing this product. I have to created a new account and still does not work.
Response from webroot.comBy Lara, Online Community Team, March 1, 2019
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
2
Irritated
on February 24, 2019
Posted by: Ship
Even though I have purchased the renewal and installed it, my computer keeps getting a pop up message that I need to renew
Response from webroot.comBy Lara, Online Community Team, March 1, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
2
Disappointed
on February 24, 2019
Posted by: DMcC
I had to uninstall it because it interfered with a Windows update. Very disappointing. Let me know if there is a solution for this.
Response from webroot.comBy Lara, Online Community Team, March 1, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com