Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
not a good experiance
on January 24, 2020
Posted by: siskorider
I renewed my subscription, went through all the steps x3 and it still days my subscription is expired . I have already had the money charged on my credit card !
Response from webroot.comBy Community, February 7, 2020
You may be getting a "expiration" message in error. Please contact our support team for assistance: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
win 7 user
on January 28, 2020
Posted by: average Joe
finally internet security that isn't bottle necking my computer
Response from webroot.comBy Community, February 7, 2020
Webroot is known for being light on computer resources - glad you're finding that to be true. Thanks so much for the review!
Written by a customer while visiting webroot.com
Customer Rating
5
A product I stand behind!
on January 30, 2020
Posted by: Kim727
I have tried many different anti viruses, but Webroot is the best protection I've had. I will continue to support your product and I recommend it to all my customers, friends and family.
Response from webroot.comBy Community, February 7, 2020
I'm glad to hear we've gained your trust as an effective antivirus solution! Here's to many more years of being safe online!
Written by a customer while visiting webroot.com
Customer Rating
5
Protection For Me!
on January 30, 2020
Posted by: nydq
Webroot is just working in my background, I does not interfere with anything I am doing. I recommend it Highly!!
I had a ad ware that Gave me a problem and that is why I have it on now..
The people who put on the ad ware were vicious and Liars. Keep your Stuff Your Own!!
I had a ad ware that Gave me a problem and that is why I have it on now..
The people who put on the ad ware were vicious and Liars. Keep your Stuff Your Own!!
Response from webroot.comBy Community, February 7, 2020
Webroot is known for being very lightweight on computer resources. Glad you've been finding that to be true! Thanks so much for the positive review, my friend!
Written by a customer while visiting webroot.com
Customer Rating
1
impossible to install
on January 30, 2020
Posted by: Dam Engineer
I could not download and start Webroot from the internet. One computer would not accept it because Webroot had been installed by a retailer (who was out of business) and could only be purchased from the retailer. luckily I
also ordered a disk, it worked.
also ordered a disk, it worked.
Response from webroot.comBy Community, February 7, 2020
I'm sorry to hear you've been having these difficulties! Please reach out to our support team if you need additional assistance: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
Great product
on January 31, 2020
Posted by: Wisconsin Jack
I have had a variation of this product for several years and have confidence that my network contacts are secure. Thaks for a great product
Response from webroot.comBy Community, February 7, 2020
Thank you for your loyalty and for the positive review! I'm glad we've gained your trust as an antivirus solution!
Written by a customer while visiting webroot.com
Customer Rating
1
No way
on February 3, 2020
Posted by: Mark211
Bought the renewal wont download making it null and void
Response from webroot.comBy Community, February 7, 2020
I'm sorry to hear you're having trouble downloading Webroot! Please try this link here: https://www.webroot.com/us/en/home/products/wsa-installer-download
After downloaded, please use the product activation code you received to activate your subscription.
If you're still having trouble, please contact our support team here: https://www.webroot.com/us/en/support/home-contact
After downloaded, please use the product activation code you received to activate your subscription.
If you're still having trouble, please contact our support team here: https://www.webroot.com/us/en/support/home-contact
Written by a customer while visiting webroot.com
Customer Rating
5
review of webroot
on February 3, 2020
Posted by: Lysa
I received the webroot antivirus protection when I purchased my pc in 2014. I have a lap top with no disc drive and I was able to download this protection online. I am happy as it is very user friendly especially for a non technical expertise like myself. I happily renewed my yearly subsciption and within a week rcvd a webroot "disc" for my laptop with no disc drive. No directions. Is this disc important???
Response from webroot.comBy Community, February 7, 2020
The disc is unnecessary since you can always re-download webroot here: https://www.webroot.com/us/en/home/products/wsa-installer-download
Hope that helps!
Hope that helps!
Written by a customer while visiting webroot.com