Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,308 Reviews)
Rating breakdown 5,308 reviews
5 Stars
3,748
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
336 out of
432)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
3
Computer is significantly slower since installing software
on February 4, 2019
Posted by: USABorescopes
While it may do a good job (as i've heard with some PC shops in our area) the performance of our computers has been significantly reduced. Fortunately the PC's we purchased for our office are power houses, so its not a huge deal, but still not happy.
Response from webroot.comBy Lara, Online Community Team, February 7, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Best Product For Computers
on February 4, 2019
Posted by: Teddi
Over the years I have purchased many different antivirus products, but for the last several years I have stuck with Webroot. It not only protects my computers but also is not intrusive about doing so. I highly recommend it.
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on February 7, 2019
Posted by: Rick
Webroot is a great way to protect yourself. I have been using this for years no problems. No interruptions works in the background. Get this to stay safe
Written by a customer while visiting webroot.com
Customer Rating
4
Good, as far as I know
on February 7, 2019
Posted by: Bryan
What I really like about Webroot is the low use of computer resources. No viruses yet, so I assume it is working awesome, but how would I know?
Written by a customer while visiting webroot.com
Customer Rating
3
When I subscribe
on February 8, 2019
Posted by: Dave
I keep getting alarms when I buy your product in advance. This is very nerve racking. Did it go through or not!? I don't like it and will push me toward a more user-friendly protection.
Response from webroot.comBy Lara, Online Community Team, February 11, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Works so well, I don't even notice it!
on February 9, 2019
Posted by: Trailpal
I can see that it's working - no more weird "slow-downs" on my computer, and I can see the green logo in my search results.
And I am not being endlessly bugged to upgrade or download anything, and there's no lag in booting up.
The fact that I could do three devices with one purchase is icing on the cake! thanks :-)
And I am not being endlessly bugged to upgrade or download anything, and there's no lag in booting up.
The fact that I could do three devices with one purchase is icing on the cake! thanks :-)
Written by a customer while visiting webroot.com
Customer Rating
4
Great product, but ...
on February 9, 2019
Posted by: Justin
I've used Webroot for about 2 or 3 years now. Recently it came up for renewal and, as always, I renewed online with some assistance from the online chat (interface issue). Subscription was renewed for all my devices, but now I am still getting a notification that my subscription is out of date and I need to renew to stay protected. When I clear this message I get another that shows a system scan and I'm protected. Needless to say this is a daily occurrence and started to become laughable. Overall, a great product.
Written by a customer while visiting webroot.com
Customer Rating
5
Secure Browsing/Files Protection
on February 9, 2019
Posted by: Pete
It already detected pornography websites shown a virus. Some files/software like Avast Updater has removed several threat files. The best than Avast: security software. Avast has NO protection detected by Mircosoft WIndows. Webroot has the complete protection detected by Windows.
Written by a customer while visiting webroot.com