Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,308 Reviews)
Rating breakdown 5,308 reviews
5 Stars
3,748
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
336 out of
432)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
3
Has me confused!
on January 12, 2019
Posted by: John
I have had Webroot for several years and have had few problems. I just updated my service last month and they sent me a CD to install.
Then on the 26th of December they tell me my subscription is about to expire. I used the CD and installed it on the computer. Then I
find that it is about to expire in 7 days. I paid for a year about a month ago???
Then on the 26th of December they tell me my subscription is about to expire. I used the CD and installed it on the computer. Then I
find that it is about to expire in 7 days. I paid for a year about a month ago???
Response from webroot.comBy Lara, Online Community Team, January 15, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
2
Why do you keep telling me I have to renew?
on January 13, 2019
Posted by: Dotsdgtr
I have renewed Webroot for my computer. I moved to Webroot from another competitor based upon recommendations from Geek Squad .Ihave had more issues since then and NOW Ikeep getting a please renew Webtoot now notice stating my computer is at risk. What is going on should I go back to Norton?
Response from webroot.comBy Lara, Online Community Team, January 15, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
4
requested feed back
on January 14, 2019
Posted by: Blueyes
I have only used Webroot for a couple of months recommended by a friend. so far so good no problems.
Written by a customer while visiting webroot.com
Customer Rating
5
Easy To Operate!
on January 17, 2019
Posted by: sbaker
Webroot is easy to install and operate! So far it has caused no issues on my computer. It is easy to move through the software. Thank you!
Written by a customer while visiting webroot.com
Customer Rating
5
Good and reliable
on January 19, 2019
Posted by: Stuffdreamer
I have this installed on 2 pc at home and its the Best antivirus i've ever seen. Fast loading and scanning speed no matter what system specs are. It doesnt constantly reminds of any other options, paid optimizations for pc that i dont need. Weebroot is a good guy that keeps me protected and safe while im using my PC.
Written by a customer while visiting webroot.com
Customer Rating
1
Overpriced product
on January 19, 2019
Posted by: Essam
I think the product which I purchased is overpriced comparing to the services which you get.
Response from webroot.comBy Lara, Online Community Team, January 29, 2019
Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Written by a customer while visiting webroot.com
Customer Rating
5
Great product
on January 20, 2019
Posted by: Techie
This is a great product and was easy to install. While installing, the On-Line chat was particularly helpful to ask questions and showing us exactly what we needed to do. Webroot found 4 virus as soon as we installed it which was preventing my computer from working. I will recommend Webroot to family and friends. A great product!!!
Written by a customer while visiting webroot.com
Customer Rating
5
Only protection I've experienced.
on January 21, 2019
Posted by: Doug
This is the only virus protection I have had and I have not had any problems. However, I did do some research before I got Webroot.
Written by a customer while visiting webroot.com