Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Instantly Slowed Down My Machine
on January 10, 2020
Posted by: DrewBard
Even a high end laptop, it killed my battery life and made my fan constantly run
Response from webroot.comBy Community, January 13, 2020
I'm so sorry to hear you've had issues with battery life since installing Webroot! This is surprising because Webroot is well-known for being really light on computer resources, even during a scan.
This definitely is not an expected result and I'd like you to contact our support team to get some assistance: https://www.webroot.com/us/en/support/home-contact
I think you can likely resolve this issue after talking with them - good luck!
This definitely is not an expected result and I'd like you to contact our support team to get some assistance: https://www.webroot.com/us/en/support/home-contact
I think you can likely resolve this issue after talking with them - good luck!
Written by a customer while visiting webroot.com
Customer Rating
5
Safe and secure protection.
on January 16, 2020
Posted by: Chippy
I have the protection of WR thru my GS and don’t need a separate plan for protection. I highly recommend this service but I did not renew directly with WR. Thx you.
My credit Visa CC got back my credit from a WR charge in error.
My credit Visa CC got back my credit from a WR charge in error.
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on January 17, 2020
Posted by: bowdat
Webroot works automatically and efficiently without using a lot of resources and is rated one of the best protection services in all independent reviews. It is an effective, silent guardian which I highly recommend.
Written by a customer while visiting webroot.com
Customer Rating
1
Not sure what protection I have
on January 19, 2020
Posted by: Fishhead
Received email on gmail account (phone). Needed on my pc, different address. Bought disc. I am not sure which Webroot I have out side of Secure/Anywhere. I cannot seem to get the Webroot to update my current expired edition on my computer. Extremely frustrated with trying to load on my computer. It keeps asking me to update. It is not working. It's hard to rate something I cannot load and comment on performance.
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection service
on January 20, 2020
Posted by: Tjc2020
I use webroot on my HP laptop and my Mac pc. I would recommend anyone to use webroot. I haven’t had such sense of relief when it came to making sure my computers were protected. I have never had any problems with webroot.
Written by a customer while visiting webroot.com
Customer Rating
5
Satisfied--no issues
on January 20, 2020
Posted by: Itsy
I have had no problems with viruses so your protection must be working well.
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection I have ever experienced
on January 20, 2020
Posted by: Denooski
What I love about Webroot is how it quietly works in the background without disrupting or affecting my programs. Wish I had known about this AntiVirus long ago!
Written by a customer while visiting webroot.com
Customer Rating
5
Long time user
on January 21, 2020
Posted by: Bellatrix
My family has been using Webroot for 10+ years and have never had any issues with computer safety.
Response from webroot.comBy Community, February 7, 2020
Wow, thank you for the 10 years of loyalty! We really appreciate your trust in Webroot. Thanks for the review!
Written by a customer while visiting webroot.com