Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,308 Reviews)
Rating breakdown 5,308 reviews
5 Stars
3,748
4 Stars
661
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
336 out of
432)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Having trouble downloading and running a scan after I paid for the renewal
on November 24, 2018
Posted by: Jtheriot
NOT user friendly! I paid for the renewal and have yet to run a successful scan
Response from webroot.comBy Lara, Online Community Team, November 26, 2018
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
Less expensive and my computer works faster
on November 27, 2018
Posted by: Puglover
When switching to webroot from mcaffee, webroot immediately found a file and asked permission to delete. Now, my laptop boots up light years faster, AND prints light years faster. I'm a believer. P.S. it takes no time at all to download.
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot is outstanding security software!
on November 27, 2018
Posted by: Larry
Webroot takes “First Prize” prize in efficient security software. I installed Webroot during a Best But computer purchase four or five years ago, and haven’t had a minutes trouble or a virus, malicious software problem since. It keeps itself up-to-date during the night while I am sleeping and I seldom even think of it as being constantly busy protecting my three home computers. I highly recommend Webroot for problem-free security. It is the very best available!
Written by a customer while visiting webroot.com
Customer Rating
1
Good Product but.....
on November 27, 2018
Posted by: Duffy
I like your product but I have serious problems with storage of user names and passwords. Please call me or I am going to cancel.
Thanks
Thanks
Response from webroot.comBy Lara, Online Community Team, November 29, 2018
We're more than happy to work with you, and we're available at 1-866-612-4227.
Written by a customer while visiting webroot.com
Customer Rating
5
Pleased with Webroot
on November 29, 2018
Posted by: Susie
I have had Webroot since October 21, 2018, I bought the two year subscription.
I have been very pleased with this so far. I check the site frequently just to make sure it is working properly, and so far everything has been on schedule and accurate. I have no complaints at this time. I am sure this service will continure to
be good.
I have been very pleased with this so far. I check the site frequently just to make sure it is working properly, and so far everything has been on schedule and accurate. I have no complaints at this time. I am sure this service will continure to
be good.
Written by a customer while visiting webroot.com
Customer Rating
5
Protection that works but does not interfear
on November 30, 2018
Posted by: Mike
Installs easily, works very well and does not slow down my computer
Written by a customer while visiting webroot.com
Customer Rating
5
Best Protection ever!
on November 30, 2018
Posted by: lynz
I'm so happy with this product. It's all behind the scenes keeping me safe. The best antivirus I've ever had.
Written by a customer while visiting webroot.com
Customer Rating
5
great!
on November 30, 2018
Posted by: imlolamaria
Webroot offers a very good antivirus protection . I am very happy with it and I recommend it!
Written by a customer while visiting webroot.com