Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,284 Reviews)
Rating breakdown 5,284 reviews
5 Stars
3,731
4 Stars
657
3 Stars
274
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
332 out of
428)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Works great
on December 26, 2019
Posted by: Kelemental
I haven't had any issues with security since starting to use this product 5 or 6 years ago.
Response from webroot.comBy Community, December 30, 2019
Hey, thanks for the review! And WOW - 5 years! Thank you so much for putting your faith in Webroot to keep your computer protected for this long.
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection
on January 5, 2020
Posted by: bblion
Been Using Webroot Antivirus for years.
Excellent support & Protection.
Highly recommend.
Excellent support & Protection.
Highly recommend.
Response from webroot.comBy Community, January 10, 2020
I'll highly recommend you for honest and positive reviews! :)
Written by a customer while visiting webroot.com
Customer Rating
5
User Friendly
on January 6, 2020
Posted by: Canew
I feel Webroot is totally protective and works well in the background without slowing down the performance of my computer and it does not have annoying pop-up screens to deal with. I’ve been using Webroot for 15 years. It’s also very affordable.
Response from webroot.comBy Community, January 10, 2020
Thank you for the review! Wow - 15 years is a really long time. Appreciate your loyalty to us! We will continue protecting your computers for years to come without ever bothering you with pop-up screens!
Written by a customer while visiting webroot.com
Customer Rating
5
So far so good.
on January 7, 2020
Posted by: flip17
Going on my third year with Secure Anywhere. Have never had a problem. I don't think it slows your computer down like others I have had. Fast scans. I am very pleased.
Response from webroot.comBy Community, January 10, 2020
Thanks for the review and your years of loyalty to Webroot! We take pride in WSA being a fast, lightweight, and effective antivirus solution that doesn't bother you. Glad you're finding that to be true!
Written by a customer while visiting webroot.com
Customer Rating
5
Good protection
on January 8, 2020
Posted by: saskia
Seems to work very well , no problems at all, I feel Webroot is protecting my computer 100% No interuptions noticed.
Response from webroot.comBy Community, January 10, 2020
Thanks so much for the review! We take pride in Webroot being an antivirus solution that stays out of the way while keeping you safe!
Written by a customer while visiting webroot.com
Customer Rating
5
Excellent!
on January 9, 2020
Posted by: Fred Rooster 2065
I use the product without any reserve, it's excellent!
Written by a customer while visiting webroot.com
Customer Rating
1
Instantly Slowed Down My Machine
on January 10, 2020
Posted by: DrewBard
Even a high end laptop, it killed my battery life and made my fan constantly run
Response from webroot.comBy Community, January 13, 2020
I'm so sorry to hear you've had issues with battery life since installing Webroot! This is surprising because Webroot is well-known for being really light on computer resources, even during a scan.
This definitely is not an expected result and I'd like you to contact our support team to get some assistance: https://www.webroot.com/us/en/support/home-contact
I think you can likely resolve this issue after talking with them - good luck!
This definitely is not an expected result and I'd like you to contact our support team to get some assistance: https://www.webroot.com/us/en/support/home-contact
I think you can likely resolve this issue after talking with them - good luck!
Written by a customer while visiting webroot.com
Customer Rating
5
Safe and secure protection.
on January 16, 2020
Posted by: Chippy
I have the protection of WR thru my GS and don’t need a separate plan for protection. I highly recommend this service but I did not renew directly with WR. Thx you.
My credit Visa CC got back my credit from a WR charge in error.
My credit Visa CC got back my credit from a WR charge in error.
Written by a customer while visiting webroot.com