Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
2
PROBLEM
on October 3, 2018
Posted by: BOBBY
MY ANTIVIRUS PROGRAM STARTED OUT OK, BUT NOW IT WON'T CONNECT TO THE INTERNET OR DO A SCAN. I AM VERY DISAPPOINTED, SINCE I AM PAYING MONTHLY FOR THE SERVICE AND HAVE ONLY HAD IT FOR A MONTH OR SO.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, October 12, 2018
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
Great antivirus.
on October 4, 2018
Posted by: bruceh1943
I had web root on my computer when I purchased it, was very happy with it, so I purchased it again when it expired. Works very well no problems, in one year.
Written by a customer while visiting webroot.com
Customer Rating
3
Quarantine
on October 4, 2018
Posted by: sepik
Hello from Finland!
Only little thing thats annoying me and i think many others is that:
- when it finds a malware, i have to scan whole my SSD/HDD again
- theres no popup where an user can make a desicion when malware is found
Only little thing thats annoying me and i think many others is that:
- when it finds a malware, i have to scan whole my SSD/HDD again
- theres no popup where an user can make a desicion when malware is found
Response from webroot.comBy Lara - Webroot Community Support Team, Online, October 12, 2018
It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
Written by a customer while visiting webroot.com
Customer Rating
5
being happy
on October 4, 2018
Posted by: caddy
i have been a member now for 2 years an have it on 2 different machines an very happy with it i
have had friends join cause of me an telling them how happy i was with this
have had friends join cause of me an telling them how happy i was with this
Written by a customer while visiting webroot.com
Customer Rating
4
Never a problem
on October 5, 2018
Posted by: Moni
I have been using Webroot for more than 3 years now, and I have never had a problem with my computer security. I feel I am in good hands.
Written by a customer while visiting webroot.com
Customer Rating
5
Best protection I experienced
on October 6, 2018
Posted by: jester223
I have been searching all over for a great product. that provides protection for your mobile computer. without the hassle of loading and storing the anti virus protection disc . and thats when I found the easy use and set up anti virus software that does not use a Cd to get the program running .
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection easy to use.
on October 7, 2018
Posted by: Greg
Webroot antivirus is easy to use. Very light on system resources. It's a simple set and forget antivirus solution.
Written by a customer while visiting webroot.com
Customer Rating
5
Love it
on October 7, 2018
Posted by: Sheila
Outstanding product. So easy to buy and install. Love it.
Written by a customer while visiting webroot.com