Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Protection is the key
on September 11, 2018
Posted by: Mack
I feel like my computer and information is safe and secured. This gives me the confidence to freely roam the web, make downloads and shop without any worries.
Written by a customer while visiting webroot.com
Customer Rating
4
great protection but not as user friendly as it could be.
on September 11, 2018
Posted by: Rocky
Webroot is great at protecting my computer, my issue comes with the Webroot for cell application. I tried to reset it numerous time and still doesn't work correctly on my Samsung Note *8
Response from webroot.comBy Webroot Community Support Team, Online, September 20, 2018
We are very sorry to hear about your experience. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can assist you further.
Written by a customer while visiting webroot.com
Customer Rating
5
Easiest to use, but still highly effective
on September 11, 2018
Posted by: RobG
Webroot is simple to install and easy to use. The user interface is not as complicated as some other programs and the program has interfered less than other software I have used with otherwise normal operations. It updates seamlessly from the cloud. I have been very pleased with it, both on my PCs and on Macs. One thing it does not seem to d,o that I wish it would, is to be able to allow exceptions for an entire folder, not just individual files.
Response from webroot.comBy Webroot Community Support Team, Online, September 20, 2018
This is a great idea and has been suggested by other users. You can see the idea, add your comments, and vote for it on the Webroot Community: https://community.webroot.com/t5/Ideas-Exchange/WSA-all-versions-Exclusion-of-specific-files-folders-from-scans/idi-p/3300. Thanks!
Written by a customer while visiting webroot.com
Customer Rating
5
Very satisfied
on September 12, 2018
Posted by: Rick
Since installing Webroot, we have had NO problems. Like it much better than our former Antivirus product.
Written by a customer while visiting webroot.com
Customer Rating
4
needs work
on September 13, 2018
Posted by: none
Sometimes I will get a popup ad that will takeover my computer...It says it has found a virus in my system....It says it is from microsoft and I have to call a number to fix the problem..The only way to get rid of it is to hold the power button down..Shouln't webroot stop this?
Response from webroot.comBy Webroot Community Support Team, Online, September 20, 2018
We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so that one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
Written by a customer while visiting webroot.com
Customer Rating
5
A Secure Feeling...
on September 14, 2018
Posted by: Eric
I replaced ESET with this product a couple of months ago and have had a great experience to date. I feel very secure and rarely think about antivirus' because I feel like WEBROOT has me covered!
Written by a customer while visiting webroot.com
Customer Rating
5
Product Review
on September 14, 2018
Posted by: RickG
I’m very pleased with your anti-virus product, it has allowed me to once again effectively and efficiently use my computer. It is definitely worth the money. Thanks for dedicating your time and your efforts in creating such a good product.
Written by a customer while visiting webroot.com
Customer Rating
5
Me Pastor knows best
on September 15, 2018
Posted by: NA123
Best protection of all the products I have ever had
Written by a customer while visiting webroot.com