Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Slowed my pc
on August 16, 2018
Posted by: Curt
Significantly slowed down my laptop. I picked webroot since it was susposed to take up the least amount of space.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, August 22, 2018
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Written by a customer while visiting webroot.com
Customer Rating
3
Missing reports
on August 18, 2018
Posted by: Barb
I don't receive reports telling me if anything was found or even if it scanned. Shouldn't I receive reports each time it scans my computer? I really cannot answer the other questions
Response from webroot.comBy Lara - Webroot Community Support Team, Online, August 20, 2018
You can view the reports by opening the Webroot program, clicking "Utilities", and then clicking "Reports".
Written by a customer while visiting webroot.com
Customer Rating
5
Protection is awesome
on August 19, 2018
Posted by: Bucky
I like the fact that when I start up my computer it doesn't take near as long as my old anti virus product did.
Written by a customer while visiting webroot.com
Customer Rating
5
A Smooth Operator
on August 22, 2018
Posted by: Huffer
Only had it a few weeks but notice the speed of the scan with no interference. I turned off some programs I was running that were duplicates of some of the things Webroot takes care of. It's a very nice all inclusive program I wish I'd been aware of a long time ago!
Written by a customer while visiting webroot.com
Customer Rating
4
Product and Expense Satisfied
on August 22, 2018
Posted by: Jack
I’d comment that the service provided met/is meeting what I wanted/needed at the expense I was willing to spend for the coverage. It’s a good product and I haven’t experienced any negative issues thus far. My compliments for a quality product.
Written by a customer while visiting webroot.com
Customer Rating
5
Good protection so far.
on August 23, 2018
Posted by: Benjamin
Seems to be keeping my pc clean which is so important.
Written by a customer while visiting webroot.com
Customer Rating
5
Good Protection
on August 23, 2018
Posted by: Jaanet
My daughter signed me up for this and so far it
seems to be really good.
seems to be really good.
Written by a customer while visiting webroot.com
Customer Rating
5
Appreciation
on August 24, 2018
Posted by: Patti
Don't really know which one is on my laptop, as my sister provided it. But do thank you, Web Root always acknowledges that things are checked out.
Written by a customer while visiting webroot.com