Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,305 Reviews)
Rating breakdown 5,305 reviews
5 Stars
3,746
4 Stars
660
3 Stars
276
2 Stars
152
1 Star
471
78%of customers recommend this product.
(
336 out of
432)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
I HAVE A PROBLEM AND CANT FIX IT
on June 11, 2018
Posted by: HANY
AFTER INSTALTION AND EVERY TIME I TRY TO USE THE INTERNET , I RECEIVE A MESSAGE
A WEBROOT CRITICAL ERROR OCCURRED
FAILED TO FIND REQUOIRED FILE
C:/PROGRAM DATA\WRDATA\PKG\LPPLUGIN.DLL
A WEBROOT CRITICAL ERROR OCCURRED
FAILED TO FIND REQUOIRED FILE
C:/PROGRAM DATA\WRDATA\PKG\LPPLUGIN.DLL
Response from webroot.comBy Lara - Webroot Community Support Team, Online, June 12, 2018
It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
Written by a customer while visiting webroot.com
Customer Rating
3
Purchased on recommendation of a friend.
on June 12, 2018
Posted by: Hedley
Could not get Keycode to register. Kept telling me "page not available". Need a phone support in Australia. Did not have it working for the 12 months I had it.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, June 12, 2018
Please create a ticket with our support team here: https://www.webrootanywhere.com/servicewelcome.asp. This will enable them to work with you via email to resolve the issue, and I am sorry to hear that you are experiencing difficulty registering.
Written by a customer while visiting webroot.com
Customer Rating
5
Happy and Satisfied
on June 14, 2018
Posted by: williamsdj4370
It's been over a month now that I've been protected with Webroot AntiVirus Secure Anywhere. The product works so smoothly that I don't even notice that it is active. I appreciate all the work being done in the background and not interfering with the work I'm doing. Thanks, Webroot!!
Written by a customer while visiting webroot.com
Customer Rating
2
It behaves like a root virus
on June 15, 2018
Posted by: Jeff
Used it for a year and wanted to load another antivirus program. However, I could not uninstall Webroot. It acted like a virus. It keeps popping up and telling me to to buy another years worth. It is impossible to uninstall it once it is on your machine.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, June 15, 2018
If you are concerned about having Webroot on your system, it can be removed by following the steps listed here: https://community.webroot.com/t5/Known-Issues-KB/Uninstall-options/ta-p/316126.
Written by a customer while visiting webroot.com
Customer Rating
5
Works great without hogging system resources
on June 15, 2018
Posted by: Rick
This software works great, easy to setup and does not seem to slow my system down at all even during scans. I like the fact that I can download the android app for free, and my phone is included as well with my subscription at no extra cost. Haven't had a virus yet.
Written by a customer while visiting webroot.com
Customer Rating
5
Excellent protection
on June 15, 2018
Posted by: Thomas
I have used a variety of antivirus programs in the past and Webroot seems to be the most comprehensive.
Written by a customer while visiting webroot.com
Customer Rating
5
Satisfaction
on June 16, 2018
Posted by: joyce
I have never had a problem with this product. I really like the pop up that tells me about an unsafe site. I have every confidence that my computer is well protected.
Written by a customer while visiting webroot.com
Customer Rating
4
Webroot Antivirus
on June 16, 2018
Posted by: Alleykat
I have been using Webroot Antivirus for many years now and had no issues with the software or viruses. I am very pleased with Webroot.
Written by a customer while visiting webroot.com