Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,474 Reviews)
Rating breakdown 5,474 reviews
5 Stars
3,884
4 Stars
675
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
357 out of
457)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
No muss, no fuss
on June 7, 2018
Posted by: Sverny
I thoroughly researched all the various anti-virus programs out there and selected webroot based on it's simplicity. It works well behind the scenes, takes up very little very few cpu cycles (like the big name hogs do), and I don't have to worry about checking if it's up to date since it's self supporting. A great product and great price for the full 3 year package.
Written by a customer while visiting webroot.com
Customer Rating
4
great protection have it on 4 computers
on June 10, 2018
Posted by: pizza
buy it and if in doubt check if what you are using has a 'great' firewall.
Written by a customer while visiting webroot.com
Customer Rating
5
Webroot protection
on June 10, 2018
Posted by: Sandy
I'm well satisfied with Webroot. Also like the informational email on internet safety.
Written by a customer while visiting webroot.com
Customer Rating
5
Easy
on June 11, 2018
Posted by: Pluto
Easy installation, doesn't interrupt my daily routine. I was prepared to go with another product, but am so glad to have selected Webroot.
Written by a customer while visiting webroot.com
Customer Rating
1
I HAVE A PROBLEM AND CANT FIX IT
on June 11, 2018
Posted by: HANY
AFTER INSTALTION AND EVERY TIME I TRY TO USE THE INTERNET , I RECEIVE A MESSAGE
A WEBROOT CRITICAL ERROR OCCURRED
FAILED TO FIND REQUOIRED FILE
C:/PROGRAM DATA\WRDATA\PKG\LPPLUGIN.DLL
A WEBROOT CRITICAL ERROR OCCURRED
FAILED TO FIND REQUOIRED FILE
C:/PROGRAM DATA\WRDATA\PKG\LPPLUGIN.DLL
Response from webroot.comBy Lara - Webroot Community Support Team, Online, June 12, 2018
It sounds like SecureAnywhere may not be functioning properly. The best course of action would be to contact our Support Team by submitting a ticket https://www.webrootanywhere.com/servicewelcome.asp. They will be able to assist you to make sure that the software is working correctly.
Written by a customer while visiting webroot.com
Customer Rating
3
Purchased on recommendation of a friend.
on June 12, 2018
Posted by: Hedley
Could not get Keycode to register. Kept telling me "page not available". Need a phone support in Australia. Did not have it working for the 12 months I had it.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, June 12, 2018
Please create a ticket with our support team here: https://www.webrootanywhere.com/servicewelcome.asp. This will enable them to work with you via email to resolve the issue, and I am sorry to hear that you are experiencing difficulty registering.
Written by a customer while visiting webroot.com
Customer Rating
5
Happy and Satisfied
on June 14, 2018
Posted by: williamsdj4370
It's been over a month now that I've been protected with Webroot AntiVirus Secure Anywhere. The product works so smoothly that I don't even notice that it is active. I appreciate all the work being done in the background and not interfering with the work I'm doing. Thanks, Webroot!!
Written by a customer while visiting webroot.com
Customer Rating
2
It behaves like a root virus
on June 15, 2018
Posted by: Jeff
Used it for a year and wanted to load another antivirus program. However, I could not uninstall Webroot. It acted like a virus. It keeps popping up and telling me to to buy another years worth. It is impossible to uninstall it once it is on your machine.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, June 15, 2018
If you are concerned about having Webroot on your system, it can be removed by following the steps listed here: https://community.webroot.com/t5/Known-Issues-KB/Uninstall-options/ta-p/316126.
Written by a customer while visiting webroot.com