Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
3,880
4 Stars
674
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
355 out of
455)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Ten years and still counting!
on May 9, 2018
Posted by: Sheldon
I've used Webroot for the past ten years!
Not once, not ever has malware or a virus infected any of my computer's!
Just simply the best Antivirus software that can be had!
Not once, not ever has malware or a virus infected any of my computer's!
Just simply the best Antivirus software that can be had!
Written by a customer while visiting webroot.com
Customer Rating
5
Great Product!
on May 9, 2018
Posted by: Scorpio
I just renew for the 2nd year. Had no problems the first year and very pleased with the protection it provides.
Written by a customer while visiting webroot.com
Customer Rating
5
Very Good
on May 10, 2018
Posted by: Anonymous
I have not had any problem with security issues with your product, I'm very well satisfied with Webroot, thank you for having an outstanding product.
Written by a customer while visiting webroot.com
Customer Rating
3
undecided
on May 10, 2018
Posted by: donna
We were missed informed. We purchased this product and did not need it. We were having trouble renewing
Response from webroot.comBy Lara - Webroot Community Support Team, Online, May 10, 2018
If you need help correcting this, please reach out to us at 1-866-612-4268.
Written by a customer while visiting webroot.com
Customer Rating
5
Feeling Safe Now
on May 12, 2018
Posted by: Toots
Webroot is the best Antivirus protection I've ever had.
While surfing on Facebook the other day, I clicked on a video to check it out, and Webroot said No No, this is bad stuff!
And it reassures me that a website is safe for me to shop on.
I love Webroot!
While surfing on Facebook the other day, I clicked on a video to check it out, and Webroot said No No, this is bad stuff!
And it reassures me that a website is safe for me to shop on.
I love Webroot!
Written by a customer while visiting webroot.com
Customer Rating
1
Not easy to install
on May 12, 2018
Posted by: TB613
This product was a pain to install, very confusing. Would not do this again
Response from webroot.comBy Lara - Webroot Community Support Team, Online, May 14, 2018
We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Written by a customer while visiting webroot.com
Customer Rating
5
Secure and help
on May 13, 2018
Posted by: Nancy
Webroot has been extremely helpful in regards to my security and their assistance. I thank Webroot for all of their help in regards to a major fraud situation that I recently experienced. I am so happy to know that I have a valid and respectable company now assisting me. Thank You, Webroot.
Written by a customer while visiting webroot.com
Customer Rating
5
Great Protection!
on May 13, 2018
Posted by: Chris
I love Webroot! It is very light on resources and, as a result, doesn't interfere with my computer's operation. The frequent updates and scans help keep my computer secure. A wonderful antivirus application that I've recommended to others.
Written by a customer while visiting webroot.com