Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
3,880
4 Stars
674
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
355 out of
455)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
4
Great protection!
on March 18, 2018
Posted by: Dave
Webroot Antivirus has worked very well for us. We have had no problems. Seems Webroot has caught all the virus' to date. Good coverage for the cost.
Written by a customer while visiting webroot.com
Customer Rating
5
SINCE 2008 NICE NOT 1 PROBLEM
on March 19, 2018
Posted by: DUSTRUCTOR
I DIDNT REALIZE BEEN WITH WEBROOT FOR 10 YRS PLUS NOW UNTIL THEY JUST TOLD ME ,,,,,,,,,,NEVER NOT 1 ISSUE,, EVEN STILL HAVE THE COMPUTER WAS FIRST INSTALLED ON AND STILL RUNNING PERFECT NOT AS FAST AS THE NEW ONES BUT BUG FREE, THX WISH IT WAS FREE LOL
Written by a customer while visiting webroot.com
Customer Rating
5
excellent protection
on March 19, 2018
Posted by: AlIII
Continue being the best product to protect virus in your pc
Written by a customer while visiting webroot.com
Customer Rating
4
Please stop asking me to upgrade
on March 19, 2018
Posted by: Skip
I sent in a positive review previously for your Antivirus product. Please stop sending me Pop Up ads promoting your more expensive products. I feel that I have adequate protection with your Antivirus product.
F. G. Coggin
Written by a customer while visiting webroot.com
Customer Rating
5
Simple & Effective
on March 19, 2018
Posted by: slimdaewis
Webroot doesn't use up much of my computer's resources. If it did, it would cause my computer to run slow. My windows 10 laptop had the same pre-installed one month free anti-virus protection. The very same my old windows 7 had. They got me once, but not this time. As soon as I purchase Webroot, I removed the "free" program
Written by a customer while visiting webroot.com
Customer Rating
5
GLAD TO HAVE YOU BACK AND FEEL SAFE AGAIN
on March 21, 2018
Posted by: 19moosestang85
HAD AN OLD PC HAD TO STOP RUNNING WEBROOT. NOW I HAVE NEW PC AND I AM RUNNING WEBROOT AGAIN. I HAVE BEEN USING WEBROOT FOR 15 YEARS PLUS.
NEVER WANT ANYONE ELSE.
NEVER WANT ANYONE ELSE.
Written by a customer while visiting webroot.com
Customer Rating
5
best for the price
on March 21, 2018
Posted by: Geoff
I renewed my subscription last week, but I still get a message when I sign on that I need to renew to avoid problems..
Written by a customer while visiting webroot.com
Customer Rating
2
Added fees
on March 22, 2018
Posted by: John
I renewed my security with them. When I paid at the end, they threw in a charge for a cd. Don’t know why, because I never needed a cd. Everything is done with a pin code now. Needless to say, they still emailed me the cd a week later and I haven’t even opened it yet. I didn’t appreciate the added charge. I won’t be renewing with them next year. Scan speed is quick, but it is not comprehensive enough.
Response from webroot.comBy Lara - Webroot Community Support Team, Online, April 4, 2018
The charge for the CD is only an option when purchasing a new product, and it can be removed from the cart page prior to checkout. This can be prevented if you renew through us over the phone, opt in to auto renewal, or renew here: https://www.webroot.com/us/en/home/renewal. Feel free to reach out to us to get a refund for the CD, and address any other questions you might have about Webroot. We can be reached at 1-866-350-6089.
Written by a customer while visiting webroot.com