Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,284 Reviews)
Rating breakdown 5,284 reviews
5 Stars
3,731
4 Stars
657
3 Stars
274
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
332 out of
428)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Posted by: CKMc
from Florida
Gender:Male
Verified Purchase:Yes
hack disabled my computer. had to buy a new one. NFG
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
1
Scamming!
on April 11, 2025
Posted by: J Hammer
Hacked my bank account. Reoccurring charges without approval. Changed my card and still somehow tried to charge my account!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: Big papi 1320
from Torrington, Connecticut
Gender:Male
Verified Purchase:Yes
I Don't even know how to use it, can someone tell me what to do. How to use what I am paying so much money for.
Thank you...
Thank you...
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
5
webroot secure anywhere antivirus
on September 4, 2017
Posted by: gloria9
Have had this protection for several years....reliable and easy to use. Many thanks for a great product.
Written by a customer while visiting webroot.com
Customer Rating
1
Does this work?
on September 20, 2017
Posted by: Dotty
We've had Webroot for several years and in this last one the malicious "Microsoft your computer is ours" nasty has hit, one time so bad the entire computer had to be cleaned back to the original condition (of 6 years ago) and EVERYTHING re-entered...very time consuming and expensive and the last few months the "Microsoft Screen of death" has come up several times...able to do the emergency shut down quick enough to survive but this is getting stupid. Doesn't Webroot work to stop this attack?!
Response from webroot.comBy Josh P., Online, September 29, 2017
Thanks for bringing this to our attention, Dotty!
We've created a case on your behalf with our Support Team to ensure all of your concerns are addressed.
We appreciate your feedback.
All the Best,
Josh P.
Digital Care Coordinator
We've created a case on your behalf with our Support Team to ensure all of your concerns are addressed.
We appreciate your feedback.
All the Best,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
SO FAR SO GOOD (after five years)
on October 4, 2017
Posted by: John
from Urbana, IL 61801, USA
I have had Webroot for five years.
No viruses or other problems.
That's all I require.
Up until five years ago, I had an unnamed competitor.
I dumped them after a virus cost me an unnamed amount of money to get my P.C. fixed (no I didn't pay ransom).
No viruses or other problems.
That's all I require.
Up until five years ago, I had an unnamed competitor.
I dumped them after a virus cost me an unnamed amount of money to get my P.C. fixed (no I didn't pay ransom).
Written by a customer while visiting webroot.com
Customer Rating
5
Good decision
on October 7, 2017
Posted by: Turkins
So far we are very pleased with this purchase and found it to be much better than our other antivirus we had.
Written by a customer while visiting webroot.com
Customer Rating
1
SUCKS
on October 15, 2017
Posted by: bilbo
Worst experience with a basic install on anything EVER
Response from webroot.comBy Josh P., Online, October 19, 2017
Thanks for bringing this to our attention, Bilbo.
We've created a support case for you with our outstanding Customer Support Team to ensure all of your issues are addressed.
Warm Regards,
Josh P.
Digital Care Coordinator
We've created a support case for you with our outstanding Customer Support Team to ensure all of your issues are addressed.
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com