Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,458 Reviews)
Rating breakdown 5,458 reviews
5 Stars
3,871
4 Stars
672
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
351 out of
451)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Posted by: Anonymous
from Farmville Va.
Gender:Male
Verified Purchase:Yes
The new code deleted my 180 days. Never saw them again.
Value
1
Response from webroot.comBy Webroot Customer Support, January 31, 2025
Hi, sorry for your initial difficulties, it looks like our team was able to solve the issue and added the missing days back into your subscription.
Written by a customer while visiting webroot.com
Posted by: CKMc
from Florida
Gender:Male
Verified Purchase:Yes
hack disabled my computer. had to buy a new one. NFG
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Customer Rating
1
Scamming!
on April 11, 2025
Posted by: J Hammer
Hacked my bank account. Reoccurring charges without approval. Changed my card and still somehow tried to charge my account!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting webroot.com
Posted by: R Ellis
from Dorchester NJ
Gender:Female
Verified Purchase:Yes
considering someone hacked into my xfinity account with an unrecognised email says I should not be satified
Quality
1
Written by a customer while visiting webroot.com
Posted by: Anonymous
from Murphy, NC
Verified Purchase:Yes
as best as i can tell i paid for the protection but evidently i was not covered. your info shows i have 305 days still on my plan but my PC isn't protected
No, I would not recommend this to a friend.
Quality
1
Written by a customer while visiting webroot.com
Customer Rating
5
webroot secure anywhere antivirus
on September 4, 2017
Posted by: gloria9
Have had this protection for several years....reliable and easy to use. Many thanks for a great product.
Written by a customer while visiting webroot.com
Customer Rating
1
Does this work?
on September 20, 2017
Posted by: Dotty
We've had Webroot for several years and in this last one the malicious "Microsoft your computer is ours" nasty has hit, one time so bad the entire computer had to be cleaned back to the original condition (of 6 years ago) and EVERYTHING re-entered...very time consuming and expensive and the last few months the "Microsoft Screen of death" has come up several times...able to do the emergency shut down quick enough to survive but this is getting stupid. Doesn't Webroot work to stop this attack?!
Response from webroot.comBy Josh P., Online, September 29, 2017
Thanks for bringing this to our attention, Dotty!
We've created a case on your behalf with our Support Team to ensure all of your concerns are addressed.
We appreciate your feedback.
All the Best,
Josh P.
Digital Care Coordinator
We've created a case on your behalf with our Support Team to ensure all of your concerns are addressed.
We appreciate your feedback.
All the Best,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
SO FAR SO GOOD (after five years)
on October 4, 2017
Posted by: John
from Urbana, IL 61801, USA
I have had Webroot for five years.
No viruses or other problems.
That's all I require.
Up until five years ago, I had an unnamed competitor.
I dumped them after a virus cost me an unnamed amount of money to get my P.C. fixed (no I didn't pay ransom).
No viruses or other problems.
That's all I require.
Up until five years ago, I had an unnamed competitor.
I dumped them after a virus cost me an unnamed amount of money to get my P.C. fixed (no I didn't pay ransom).
Written by a customer while visiting webroot.com