Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,469 Reviews)
Rating breakdown 5,469 reviews
5 Stars
3,880
4 Stars
674
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
355 out of
455)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Best protection I have found
on January 17, 2018
Posted by: Lyle
My subscription was just renewed. I do appreciate not being canceled and caught without device protection. I did not get the subscription renewal in a timely manner and your company remained patient while I was able to spend the one minute to renew the protection.
Written by a customer while visiting webroot.com
Customer Rating
4
Interfaces well with my other software
on January 17, 2018
Posted by: Lynn
I have been using Webroot for several years. I don't have problems with it interfering with my other programs. I am hopeful that it will continue to protect any new software I might add to my system.
Written by a customer while visiting webroot.com
Customer Rating
4
My speed has increase, not as many pop ups
on January 17, 2018
Posted by: Marvin
My lab top freezes allot, and I can't explain that. What can be done to fix the problem?
Written by a customer while visiting webroot.com
Customer Rating
5
Easy to operate.
on January 17, 2018
Posted by: Onegrayson
Suggested by an IT professional, and installed it on my new laptop. Looking forward to worry free internet experiences.
Written by a customer while visiting webroot.com
Customer Rating
1
Didn't find a virus that was affecting my computer
on January 18, 2018
Posted by: Chris
I purchased this product to help remove a virus on my computer. It didn't find it, and the computer was still running slow and crashing. I had to buy another virus program to fix my computer. I have sent an email about how I wasn't satisfied and never got a response back.
Response from webroot.comBy Josh P., Online, January 19, 2018
Thanks for bringing this to our attention, Chris!
I was unable to locate any ticket under your email address, so I've gone ahead and created a case for you. Please save our Support Team's contact information for your convenience in the future.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
I was unable to locate any ticket under your email address, so I've gone ahead and created a case for you. Please save our Support Team's contact information for your convenience in the future.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
So far great
on January 18, 2018
Posted by: Maureen
I have an Apple phone-can I add it to my coverage?
Written by a customer while visiting webroot.com
Customer Rating
5
excellent protection
on January 19, 2018
Posted by: joseph
I have webroot when I frist got my frist pc in 2007 had it every year now
Written by a customer while visiting webroot.com
Customer Rating
5
best security tool yet
on January 19, 2018
Posted by: Floyd
I choose this over a competitor because I have had no problems when using the internet with malware, or malicious intrusion on my PC. Your 1-800 service when I needed help was excellent. I rate web root 4 stars****.
Written by a customer while visiting webroot.com