Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,464 Reviews)
Rating breakdown 5,464 reviews
5 Stars
3,876
4 Stars
673
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
354 out of
454)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
3
Does not work well with Mining software
on January 9, 2018
Posted by: Drew
I use this personally and professionally with about 4000+ endpoints, the product is solid for keeping you safe, it will have problems that are hard to track down with certain software though.
Response from webroot.comBy Josh P., Online, January 12, 2018
Thanks for sharing your feedback, Drew.
Please loop in our Customer Support Team for any issues you experience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Please loop in our Customer Support Team for any issues you experience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
4
1 month of use
on January 9, 2018
Posted by: Topy
Sincerely I did not know your product. I found it looking for the cheapest security product for home use. So far, I like the feature that I do not need to update the virus database. It also does not drop performance too much. It's great product for the price it has. Very useful for emerging countries that wants to have security withouth expending too much money.
Written by a customer while visiting webroot.com
Customer Rating
5
Works great and has very useful features that make it easier to avoid viruses online
on January 9, 2018
Posted by: Jared
filtering extension on chrome is great. Renewing your subscription has been a fair price especially compared to competitors. Doesn't bug the snot out of you when there's an update so it isn't constantly a pop-up.
Written by a customer while visiting webroot.com
Customer Rating
4
Happy with Webroot
on January 9, 2018
Posted by: KenL
Webroot came highly recommeded however about one year ago, while protected by Webroot, I did get a virus and had to take PC for service -- they had to clear everything off - lucky I had back up - they reinstalled my software, however they installed another Antivirus program they recommended and it was included in the repair even though I still had a year paid towards my Webroot software. Theirs was for one year protection. When the year ended I wanted to give Webroot another chance and reinstalled the software -- I hope I have a better experience and don't get anymore virus' or malware to infect my PC. Other than the one time - I did not have any problems and kept my updates current - I can only hope for the best for the future.
Response from webroot.comBy Josh P., Online, January 24, 2018
Thanks for sharing your feedback with us, Ken!
Please save our Customer Support Team's contact information. They should be your first point of contact for all security concerns moving forward.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Please save our Customer Support Team's contact information. They should be your first point of contact for all security concerns moving forward.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Great protection and great live support when needed
on January 9, 2018
Posted by: Tofishteacher
Sometimes the bad guys just figure out how to get past the protection shields. We're so glad we have great real people who help us get things cleaned so we can get back to work. Definitely worth the price of admission. Will always keep our subscription up to date!
Written by a customer while visiting webroot.com
Customer Rating
1
Useless
on January 9, 2018
Posted by: Jimmy
It might work for other people but did not do anything for my computer but slow it up, I removed the program
Response from webroot.comBy Josh P., Online, January 12, 2018
We really appreciate you letting us know!
We've created a support case for you with our Team. They'll be reaching out to you very shortly.
Warm Regards,
Josh P.
Digital Care Coordinator
We've created a support case for you with our Team. They'll be reaching out to you very shortly.
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
4
GREAT protection
on January 9, 2018
Posted by: Summer1504
I've had Webroot for quite some time oh. I don't know exactly how it works but I know I haven't had a virus in quite some time.
Written by a customer while visiting webroot.com
Customer Rating
5
An excellent anti-virus programme
on January 10, 2018
Posted by: Michael
Fast, efficient, user/friendly, 'seamless', cost-effective.
Excellent value for money.
Keep up the good work guzs.
Excellent value for money.
Keep up the good work guzs.
Written by a customer while visiting webroot.com