Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,464 Reviews)
Rating breakdown 5,464 reviews
5 Stars
3,876
4 Stars
673
3 Stars
282
2 Stars
154
1 Star
479
78%of customers recommend this product.
(
354 out of
454)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
1
Disappointing protection. Cure was to format the drive to remove the virus.
on December 28, 2017
Posted by: FastEddie
Our PC was a once again a victim of a virus that cause the disk drive to operate at 95% causing very slow response time if at all. Our local PC shop had to format the drive and reinstall windows as there was no way to remove the virus. Webroot was our anti Virus software on both occasions.
Response from webroot.comBy Josh P., Online, January 2, 2018
Ed, please loop in our outstanding Support Team for all threat requests.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Good product
on December 28, 2017
Posted by: Oldjoe
I have no problems with it. although I downloaded a new searcher and I could not transfer Webroot, I had to perches a new Webroot for this computer.
good product
good product
Written by a customer while visiting webroot.com
Customer Rating
5
So far so good, I have not experienced any problems!
on December 28, 2017
Posted by: ESRM
It was simple to download and instructions were clear. Like I said before, I have not had any problems as of this date, 12/28/2017. Now, I downloaded it a few months ago.
Written by a customer while visiting webroot.com
Customer Rating
3
Not sure just what ot does.
on December 28, 2017
Posted by: Carl
My computer has never crashed since I purchased Web Root, but it never crashed before web Root. I still seem to get my share of unwanted stuff and have had to reset my computer using Windows programs several times over the years. I look at the scanning results on Web Root once in a while but don't know what it is doing.
Response from webroot.comBy Josh P., Online, January 2, 2018
Carl, please don't hesitate to reach our Technical Support Team for assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
Great product for a super pric
on December 28, 2017
Posted by: Monty
It is nice to have the peace of mind that this product provides
Written by a customer while visiting webroot.com
Customer Rating
4
A new experience
on December 29, 2017
Posted by: Robert
Seems to be thorough. but wish you were notified when a scan is complete and show the results.
Written by a customer while visiting webroot.com
Customer Rating
5
A good product
on December 29, 2017
Posted by: mcdonne
A good product that works in the background and does a good job
Written by a customer while visiting webroot.com
Customer Rating
3
STILL GET TOO MANY POPSUP
on December 30, 2017
Posted by: TONY
STILL GET THE HACKER TOOL . IT FREEZES MY COMPUTER I MUST TURN IT OFTEN
Response from webroot.comBy Josh P., Online, January 2, 2018
Tony, please report any concerns of threats to our Customer Support Team.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com