Customer reviews from webroot.com
Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Average customer rating
4.3
(5,298 Reviews)
Rating breakdown 5,298 reviews
5 Stars
3,740
4 Stars
660
3 Stars
276
2 Stars
151
1 Star
471
78%of customers recommend this product.
(
334 out of
430)
Customer Reviews for Webroot SecureAnywhere AntiVirus 2013 - Mac/Windows
Customer Rating
5
Worked as advertised
on December 10, 2017
Posted by: John
Purchased the product for a severe adware issue on a Mac. Ran the scan, it quarantined many such threats, and cleared them up! Scan is pretty quick - quick enough that I let it run often. Also, I have not noticed any slowing of my system despite its real-time protection.
Written by a customer while visiting webroot.com
Customer Rating
5
Complete Confidence
on December 10, 2017
Posted by: nogeek
For the first time in many years I feel like I have good protection. My computer tech suggested this company to me. He says it is the best for a reasonable price.
Written by a customer while visiting webroot.com
Customer Rating
3
Will not install on my MacBook Pro
on December 11, 2017
Posted by: Ken1
Webroot works well with my PC but crashes with Mac OS High Sierra 10.13.1. I've reinstalled the Mac version twice. Still crashes when entering the key code. I'm only getting 1/3 of what I've paid for. PC computer only, but have two MacBooks. Oh well.
Response from webroot.comBy Josh P., Online, December 13, 2017
Thanks for letting us know about the issue you're experiencing, Ken!
We've created a ticket for you with our Support Team. They'll be reaching out to you via email very shortly.
Kind Regards,
Josh P.
Digital Care Coordinator
We've created a ticket for you with our Support Team. They'll be reaching out to you via email very shortly.
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
5
good software!
on December 11, 2017
Posted by: billy
easy and safe coverage!! been with webroot for yrs and never a problem!!
Written by a customer while visiting webroot.com
Customer Rating
5
Well pleased
on December 12, 2017
Posted by: Clark
Only had Webroot for a few weeks but quite pleased so far.
Was recommended by respected compiter tech.
Was recommended by respected compiter tech.
Written by a customer while visiting webroot.com
Customer Rating
4
Review
on December 12, 2017
Posted by: 1673aBC
Have always trusted Webroot but I never know when they are scanning or doing anything with my phones or I pads. How often do you scan?
Response from webroot.comBy Josh P., Online, December 29, 2017
Great question! Scans are set by default to run daily, but you can change this at any time by navigating to Advanced Settings at the top right and then selecting the Scheduler tab on the left.
Warm Regards,
Josh P.
Digital Care Coordinator
Warm Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
2
Not Working on IMAC.
on December 12, 2017
Posted by: None
i HAVE an IMac... webroot is NOT working.. as per message.. they are working on it
instead of a Green Window, I get the "Blue !" , meaning it aint working.
instead of a Green Window, I get the "Blue !" , meaning it aint working.
Response from webroot.comBy Josh P., Online, December 13, 2017
Please follow the steps provided to you by email from our Support Team. You can reach them directly by phone if that is more convenient for you:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Kind Regards,
Josh P.
Digital Care Coordinator
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Kind Regards,
Josh P.
Digital Care Coordinator
Written by a customer while visiting webroot.com
Customer Rating
4
Very good protection
on December 12, 2017
Posted by: Lisa
I am very please with the protection.
Written by a customer while visiting webroot.com