Customer Reviews for Roku - 43" Class 4K LED Smart RokuTV (2026)
Customer Rating
5
Love this TV
on September 3, 2024
Posted by: Shorts
from FL
Picture quality is good; easy to set up and change between live TV and streaming channels. I love the headphone feature and mobile remote. Appreciate free program viewing on Roku channel
I bought this because my old TV died. I am not accustom to dealing with technical anything, but my gal pal and I mounted and set up the Roku TV ourselves. We were proud of ourselves but the truth is this TV was an easy set up. So, So Grateful.
I bought my Roku TV at the beginning of the summer to watch shows on the various streaming platforms I use and to play video games on my Xbox. It obviously has all of the major platforms like Netflix and Prime Video but it also has access to the Asian streaming platforms like Rakuten Viki and iQiYi which I watch regularly. The video quality is great, the sound quality is good enough, the tv can connect to my iPhone using Apple Airplay and can even be setup as a wireless second monitor for my laptop. Switching between apps, my Xbox, computer, and Airplay is simple. A few months into owning it, I’m extremely satisfied with my purchase and will continue to buy Roku products in the future as there is a lot of quality and value here.
The picture is a bit blurry and washed out no matter what adjustments are made to backlight, brightness, sharpness or other effects. Blacks look grey and edges of images are blurry. Colors are muted and dull. The best description is it is like watching television in a foggy room. Mine came with the wrong remote (no voice control), it took some effort but Roku finally said they will send the correct one. I’m disappointed but am stuck with it. It’s much thicker and heavier than most similar TV’s of the same size. The sound is pretty good
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, November 4, 2024
Hi Dave, thank you for letting us know and for sharing this. This is not the kind of experience that we would like to offer. As a quick tip to improve the picture quality could follow this step. Try to play any movie or content press the * star button>Select Picture Setting>Picture Mode>Change the picture mode using the left and right buttons on your remote. For detailed instructions, you can refer to this FAQ article at https://support.roku.com/article/115007365648. If you still need assistance, don't hesitate to reach out at http://support.roku.com/contactus to contact our skilled support representatives. Your feedback is essential to us, and we're eager to assist you. We looking forward to working with you, Thanks! Roku Customer Advocate