Received Roku Sound bar as gift. Purchased 55 in Roku TV to match sound bar that fit perfectly under the TV. Happy with quality of TV picture and sound bar.
Had this TV for less than 2 years and it just died. Spent hours on the phone and chat with Roku help and their finale suggestion was “buy a new TV”. What a joke. I think I’m done with Roku and their products.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, February 20, 2025
Hello! We’re sorry to hear about your experience and understand how frustrating this must be. While your TV is outside of our standard one-year warranty period, we’d still love to help troubleshoot and see if we can get it working again! If your TV is plugged into one, try plugging it directly into the wall to rule out any issues with the power strip. As an extra step of caution, double-check that the power cable is securely connected to the back of the TV, and if possible, try a different compatible power cord. We hope one of these steps helps! We truly value you as a Roku customer and hope to earn back your trust in the future. In the meantime, we will surely pass your feedback along to our product team. Thanks again and take care. Roku Customer Advocate
Roku TVs are so easy to use. We love ours. The picture quality is fine for our lives. We could have spent nearly 100% more for a "lighter" screen quality, but this one is just fine. I don't think I would have wanted to go lighter. I like this screen just fine.