Customer reviews from roku.com
Roku - 55" Class Plus Series 4K QLED Mini-LED Smart RokuTV (2026)
Average customer rating
4.8
(376 Reviews)
Rating breakdown 376 reviews
5 Stars
336
4 Stars
25
3 Stars
7
2 Stars
4
1 Star
4
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Roku - 55" Class Plus Series 4K QLED Mini-LED Smart RokuTV (2026)
Customer Rating
5
Roku comments
on February 13, 2026
Posted by: Anonymous
The tv is great loved it and the sound and picture clarity is good
Written by a customer while visiting roku.com
Customer Rating
1
DO NOT SUPPORT THEIR PRODUCTS
on February 12, 2026
Posted by: DavidinPhx
from Phoenix, AZ
Do NOT buy a Roku TV. The company does not stand behind their product. If you have issues, they will give you a canned response that they are "investigating" the issue and will NEVER do anything.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, February 17, 2026
Hi John! We are sorry to hear about your experience, and it's clear that this is not the standard we strive for with our customers. Our backend engineers are diligently working on the reported issue. This process will require some additional time for us to provide you with an update. In the meantime, your patience is greatly appreciated. Please contact our customer support team at https://support.roku.com/contactus for further updates. Thank you for sharing your feedback! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
My New 65" Roku Plus Series 4K TV
on February 12, 2026
Posted by: Richard N
I recently bought a 65” Roku Plus Series 4K TV.
The quality of the TV’s picture, the intuitive design of RokuOS, and the functionality of the Roku Voice Remote Pro 2nd edition) are all exceptional.
The picture quality is better than any television I’ve ever owned.
The RokuOS is both intuitive and simple to use.
The Roku Voice Remote Pro (2nd edition), like the RokuOS was also both intuitive and easy to use.
At one point, I noticed that the voice remote pro’s microphone was having proximity issues not hearing my voice commands unless I was very close to the remote) I thought “Aha! I finally found a glitch in the architecture”.
When I looked for help on this problem, I immediately found an article that had two or three simple steps to correct the problem, all I had to do was re-pair the remote by holding down two buttons and the problem was fixed.
In summary, I would say “Bravo! Well done Roku.”
Written by a customer while visiting roku.com
Customer Rating
5
I ❤️Roku.
on February 10, 2026
Posted by: Byron S
I enjoy Roku Tvs and their other equipment. Since they provide great programming on there TVs but you can also buy other equipment to connect to then Internet with great connections. For me it’s all familiar to me; to just connect. And the picture isn’t bad. But I’m just a simple Man. So my 73inch is 👍
Written by a customer while visiting roku.com
Customer Rating
5
Roku Plus TV
on February 9, 2026
Posted by: Betty W
The picture is beautiful and the sound is great. I had it wall mounted, never had one before, and it is in an excellent position for viewing by all.
Written by a customer while visiting roku.com
Customer Rating
4
Great picture and sound
on February 6, 2026
Posted by: Gary C
I really like just about everything on this tv. The only downsides are the ads on the home screen, and sometimes the remote stops responding for a few seconds. Other than those two minor issues, everything else is really nice. The picture is great in dark and bright rooms. It also has some of the best speakers I've heard on any tv in its class. No need for a sound-bar with this tv.
The Roku interface is nicely laid out, with the exception of the ad on the home screen that takes up about a third of the screen. Not a big deal, but it is a bit annoying. Settings are easy to adjust, lots of apps available, and the daily trivia is a nice touch, although I wish there were other categories instead of just movies and tv.
Overall, I'm really happy with the Roku TV and would recommend it.
The Roku interface is nicely laid out, with the exception of the ad on the home screen that takes up about a third of the screen. Not a big deal, but it is a bit annoying. Settings are easy to adjust, lots of apps available, and the daily trivia is a nice touch, although I wish there were other categories instead of just movies and tv.
Overall, I'm really happy with the Roku TV and would recommend it.
Written by a customer while visiting roku.com
Customer Rating
5
Almost 3 dimensional
on February 5, 2026
Posted by: Michael D
We needed a larger TV and this one seemed like a good fit. We noticed, or maybe it's just our eyes, but there's almost a 3 dimensional quality to many of the old black and white shows. Picture quality is great. The only odd thing I noticed is after pausing the picture the volume changes slightly
Written by a customer while visiting roku.com
Customer Rating
3
No USB port = No pause/rewind for live TV
on February 4, 2026
Posted by: BDuff
from Green Bay, WI
This 65 inch Roku is replace an other 65 inch Roku TV that last 3 - 4 years. I very much enjoyed pause/rewind/fast forward on live TV. This model does not have a port to connect the USB drive, so when i hit the pause on the remote, the TV asks if I want to set up pause live TV feature. I reply that I do want to set it up, the TV tells me to plug in the USB drive, but there is NO port.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, February 5, 2026
Hello there, thank you for informing us. We are here to assist you. Please be advised that the USB port is located on the back of the TV, at the very top of all ports. Below next to it is the Ethernet port, followed by the headphone jack. To set up live TV pause, please refer to this quick guide: https://support.roku.com/article/115005649508. If you require further assistance, you may contact one of our experts at support.roku.com/contactus. We will be happy to help you. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com