Customer Reviews for Roku - 65" Class Plus Series 4K QLED Mini-LED Smart RokuTV (2026)
Customer Rating
3
on November 13, 2024
Posted by: Ryan K
It is what it is. Quality could be better. A little disappointed.
Response from roku.comBy Elmer, Roku Customer Advocate, November 15, 2024
Hi Ryan, we appreciate your taking the time to share with us, and thank you for your feedback. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we can thoroughly assess this matter. We're here to ensure you enjoy a seamless streaming experience! Roku Customer Advocate
I finally quit satellite TV and had a few random subscriptions like Netflix and Disney +. This TV gives super easy access to all my apps, easy setup too and gives access to a ton more programming for free as well as exploring other apps. The picture is huge and glorious. Not sure why I didn’t get one sooner instead my old “smart” tv from 5+ years ago.
An amazing TV with an amazing price tag!!!!!! This tv exceeded all expectations with its super easy to use controller and easy set up! The sound and picture quality is superb!!
My old TV was starting to die, so I decided to start looking for a new one. My biggest needs were four HDMI ports and having a good OS built in for ease of use. After doing my research I kept coming back to Roku TV's as the answer to all my needs. I decided to go with the OLED model and totally do not regret it. Immediately when I started playing games on the TV I was blown away with the range of colors I was missing out on. Top that with the ease of use the Roku interface provides, and this TV is an amazing buy.
It works but you should expect that. It has nice a nice picture and sound but that's about it. Now for the problems. The power cord is permanently attached so you can't change it for a longer or shorter one. If you wall mount it and don't have a plug behind the tv you're in trouble because the power cord is less than 6 feet. Also the wall mounts screws are located near the bottom of the tv so it could be hard to center. The remote also has to be paired with the tv so it may be hard to use a universal remote. The remote is also not IR even though it looks like it is. You can turn off the voice control which I like.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, November 6, 2024
Hi there! Thanks for taking the time to share your feedback with us. We appreciate your comments and will be sure to pass them along to the product team.
In the meantime, please know that the remote utilizes RF connectivity, which means it doesn't need to be pointed at the device, unlike IR remotes. However, this remote does have an IR fallback in the event that the WiFi connection is unreliable.
I purchased two Roku TVs. For the first purchase, I took a chance because I had never heard of Roku TV. I was so pleased with my Roku TV, which had so many features and free channels, that I purchased another one for my living room, a 75-inch one. It was the best purchase I made.
Originally, we had tcl tvs with roku in our entire house. Roku mobile app is a must for our child with cerebral palsy, to watch and listen to TV independently. When tcl and roku parted ways, we were nervous that our son would lose his independence. We realized roku was now making their own tvs. So we had to go with it. We were pleasently suprised with its beautiful, crisp picture.