Do NOT buy a Roku TV. The company does not stand behind their product. If you have issues, they will give you a canned response that they are "investigating" the issue and will NEVER do anything.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, February 17, 2026
Hi John! We are sorry to hear about your experience, and it's clear that this is not the standard we strive for with our customers. Our backend engineers are diligently working on the reported issue. This process will require some additional time for us to provide you with an update. In the meantime, your patience is greatly appreciated. Please contact our customer support team at https://support.roku.com/contactus for further updates. Thank you for sharing your feedback! Roku Customer Advocate
The quality of the TV’s picture, the intuitive design of RokuOS, and the functionality of the Roku Voice Remote Pro 2nd edition) are all exceptional.
The picture quality is better than any television I’ve ever owned.
The RokuOS is both intuitive and simple to use.
The Roku Voice Remote Pro (2nd edition), like the RokuOS was also both intuitive and easy to use.
At one point, I noticed that the voice remote pro’s microphone was having proximity issues not hearing my voice commands unless I was very close to the remote) I thought “Aha! I finally found a glitch in the architecture”.
When I looked for help on this problem, I immediately found an article that had two or three simple steps to correct the problem, all I had to do was re-pair the remote by holding down two buttons and the problem was fixed.
I enjoy Roku Tvs and their other equipment. Since they provide great programming on there TVs but you can also buy other equipment to connect to then Internet with great connections. For me it’s all familiar to me; to just connect. And the picture isn’t bad. But I’m just a simple Man. So my 73inch is 👍