Only works for 3 months before needing replacement
on April 23, 2026
Posted by: Cat9786
from California
I bought my first roku tv November 2025...it has now had to be replaced twice due to the screen going out. It seems like the TV only works for about 3 months before it needs to be replaced.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, April 28, 2026
Hello! Thanks for sharing your experience with us. We're sorry to hear you’ve had to deal with this — that’s definitely not the experience we want for you. Your feedback is important, and we’ll make sure to pass it along to our product team. If there’s anything we can help you with in the future, please don’t hesitate to reach out to us! Thanks again! Roku Customer Advocate
Initially I was a bit disappointed with the tv, as the picture wasn't very sharp and clean. I adjusted the picture to dark and this helped a lot. After several weeks of usage, the picture quality improved noticeably. Still not a fan of the volume and mute keys on the side of the remote. We currently own 4 Roku tvs and are satisfied with the quality and performance.
Nice picture & fabulous sound! Sometimes I accidentally touch the volume buttons on the side when I don’t mean to. One thing that would be very helpful is to have the ability to change the position of closed caption writing on the screen.
I bought the TV because of my declining eyesight. I thought the Mini-LED would give me a sharper image. I wasn't expecting the brighter colors. I recently watched shows I'd seen before not realizing the colors that were in them. There were shades of green and yellow that weren't there before. The dark scenes in shows were bright enough for me to see.