Customer reviews from sharkninja.com
Ninja - Crispi Microwave and Air Fryer with FusionCrisp Technology - Cyberspace
Average customer rating
4.7
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
116
4 Stars
24
3 Stars
4
2 Stars
2
1 Star
2
98%of customers recommend this product.
(
64 out of
65)
Customer Reviews for Ninja - Crispi Microwave and Air Fryer with FusionCrisp Technology - Cyberspace
Posted by: Lmaa
Verified Purchase:Yes
Mine came with a few scratches on the outside. Everything else works fine and the product is great but for this price it should be in excellent condition when it arrives
Response from sharkninja.comBy SharkNinja, SharkNinja, September 14, 2026
Hi there,
Thank you for your feedback.
It's disheartening to read your Crispi Microwave arrived with scratches on the outside, and we can understand why that's disappointing when you've paid a premium price and expected it to arrive in excellent condition. It's great to hear everything is working well and that you're enjoying the product overall. We'd love to take a closer look at the cosmetic damage and work towards a resolution that works for you. Please reach out to us with your order number and a few photos or a short video showing the scratches. We'll be happy to review everything with you and explore the options available to get this addressed.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for your feedback.
It's disheartening to read your Crispi Microwave arrived with scratches on the outside, and we can understand why that's disappointing when you've paid a premium price and expected it to arrive in excellent condition. It's great to hear everything is working well and that you're enjoying the product overall. We'd love to take a closer look at the cosmetic damage and work towards a resolution that works for you. Please reach out to us with your order number and a few photos or a short video showing the scratches. We'll be happy to review everything with you and explore the options available to get this addressed.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Dual technology!
on September 10, 2026
Posted by: MariaS
[This review was collected as part of a promotion.] This would be absolutely perfect for a dorm room or small space where want to be able to cook! Combining a microwave and an air fryer is genius, and Ninja definitely delivered!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great buy! Love my ninja products!!
on September 8, 2026
Posted by: JLL73
from Illinois
Gender:Female
I have only had for a couple weeks and love it!! I. I bought the silver, love the look heats well and cooks well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on September 8, 2026
Posted by: Mark’s Kitchen
So far so good. It’s only been a week. I ck back later with ya’ll.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features and Cooking Experience
on September 7, 2026
Posted by: Mike76
from Texas
Gender:Male
We bought this a month ago and are so happy with it. It cooks steaks to perfection, and the cleanup is easy. The tray is quality non-stick, and the glass bowl takes so little effort to clean. Even reheating leftovers is much better with the Crispi Microwave. They are hot but not tough or dried out like a regular microwave does. Heating vegetables is much easier and more even; the entire serving is the same temperature. The capacity is perfect even though the unit is not any larger than most. You can use the entire inside area - not just the round center area.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Misrepresentation
on September 7, 2026
Posted by: ZMaria
Cannot be used on countertop as advertised and as shown in pictures because it requires 12” clearance
Response from sharkninja.comBy SharkNinja, September 7, 2026
Hi Maria,
Thank you for leaving a review.
We're sorry to hear of the confusion regarding setup requirements, and we'd like to help clarify them for you. When setting up your Microwave, it should be placed on a level, solid, non-combustible surface with at least 12 inches (30 cm) of clearance from any top surface, such as cabinets or shelves. The distance from the countertop to the bottom of any cabinets must be a minimum of 27 inches (69 cm). Additionally, please maintain 6 inches of clear space around the unit to allow heat to dissipate safely.
For further information, please refer to the Owner's Guide below.
Owner's Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/hS000000ziSL/7ILEzAN6owMDPHaMXdzUN0KeBq9.4NbSklGSshZFAmQ
Kind regards,
Ninja Kitchen
Thank you for leaving a review.
We're sorry to hear of the confusion regarding setup requirements, and we'd like to help clarify them for you. When setting up your Microwave, it should be placed on a level, solid, non-combustible surface with at least 12 inches (30 cm) of clearance from any top surface, such as cabinets or shelves. The distance from the countertop to the bottom of any cabinets must be a minimum of 27 inches (69 cm). Additionally, please maintain 6 inches of clear space around the unit to allow heat to dissipate safely.
For further information, please refer to the Owner's Guide below.
Owner's Guide: https://sharkninja.my.salesforce.com/sfc/p/#Hs000008nIdi/a/hS000000ziSL/7ILEzAN6owMDPHaMXdzUN0KeBq9.4NbSklGSshZFAmQ
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Microwave
on August 31, 2026
Posted by: KeroM
[This review was collected as part of a promotion.] This is one of my amazing gift i received. I am so happy. It’s versatile no make any noice. To take too much energy, perfect size for you kitchen. Thank you so much
Written by a customer while visiting sharkninja.com
Customer Rating
3
NO REHEAT BUTTON ‼️
on August 27, 2026
Posted by: Mssweetpea
I just received The ninja microwave And I'm very disappointed because It does not have a reheat cycle . How are you supposed to reheat your food without cooking it again . This microwave cost too much to not have a reheat button . So far That's the only thing that I don't care about it . To me A reheat button is very important .
Response from sharkninja.comBy SharkNinja, August 29, 2026
Hi there,
Thank you for taking the time to share your feedback about the CRISPi Microwave. We understand how important a dedicated reheat function can be for everyday use, and we're sorry to hear the lack of a reheat button has been disappointing.
Your feedback is valuable, and we'll be sure to share it with our product team as we continue to improve our products and features. If you'd like assistance with recommended settings for reheating different foods or have any other questions about your unit, our team would be happy to help:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Thank you for taking the time to share your feedback about the CRISPi Microwave. We understand how important a dedicated reheat function can be for everyday use, and we're sorry to hear the lack of a reheat button has been disappointing.
Your feedback is valuable, and we'll be sure to share it with our product team as we continue to improve our products and features. If you'd like assistance with recommended settings for reheating different foods or have any other questions about your unit, our team would be happy to help:
https://support.sharkninja.com/contact-us
Sincerely,
Ninja Kitchen
Written by a customer while visiting sharkninja.com