Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Tommy321
Verified Purchase:Yes
The software has been helpful at helping me file my taxes. However for the third year in a row, it doesn’t handle form 7206 well. Until the update on March 13, I was going to be forced to override a field and file with a paper form because it didn’t handle multiple 7206 forms or businesses properly. I also had to contact support about 5 times to ask about this issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chuck8B
from central AR
Verified Purchase:Yes
Paid for Deluxe + State, but when I eFiled you charged me to file my Federal return along with the State return. It was a BIG hassle to get a refund for the Federal overcharge.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Easy to use. Dont like the state filing fee. Got refund very quickly filing online. Software flags errors and questionable entries to make return audit proof as possible. Filed three returns with one purchase
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Good program except correct errors before E-File.
on March 21, 2026
Posted by: Doncw3
from Missouri
Verified Purchase:Yes
To H&R Block everything worked ok, until correct errors before E-File. I tried to correct errors, but without any help from program it is very hard. I believe the problem occurred when I deleted file for itemized deductions.My refund went from Federal $1266, State $239 to zero on both.I had to completely refile the tax program. I have never itemizec any year. Also, AI Assistance didn't work, it tried to download a Goole AI file plus other programs I don't need or want..I downloaded my file from last year, H&R Block saved program.I have used H&R Block fpr several years and never itemized. H&R Block should know that from preveious years files. Also every year I have the same problem when correcting errors before E-File, there has to be a fix for this problem. I also think H&R Block should have a built in AI program with out downloading anything. Same trouble every year.Don
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Petesoty
from Wisconsin
Verified Purchase:Yes
Easy to work with, I recommend this to anyone who don't want to spend too much money on other Tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ByronS1
from West Jordan, UT
Verified Purchase:Yes
I have used H&R Block Deluxe tax software for several years. I am very happy with the software and trust the accuracy. I plan to continue purchasing this software in the future to complete my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xxxxxxxy
from st louis
Verified Purchase:Yes
i already gave you a review and received no response
i complained that the monies taken out of my social security for medicare were not transfered to my missouri tax form
i complained that the monies taken out of my social security for medicare were not transfered to my missouri tax form
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dissatisfied54
from PA
Verified Purchase:Yes
Now they are charging me a filing fee for my federal refund along with a filing fee for my state. I think I will try someone different next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock