It cost too much and is never ready with all the updates for me to complete my raves. The QCD compliment is always 1-2 months late
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The product is easy to use, and intuitive. Compares favorably with other tax products. The only negative is when ordering, I purchase Federal and State. When completed, I didn't owe State taxes so the program would not give me an option to download the State program. My state was not even listed. Not happy I paid for both.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Not as good as it used to be. I get errors at the final accuracy check and don't trust the program. When looking at the underlying documents every thing looks ok. I Been using the program for over 15 years. Not sure about next year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Purchased this because it didn’t require windoze11. It did the job, mostly, but did not include the local city income tax that I needed to file. I’m used to Turbo Tax, and found this product to be less intuitive to use. I will probably go back to the ‘other’ program for next year, for those reasons.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.