Been using H&R Block for seven years. It’s a great program and very easy to use. Great job!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Disappointed this year. The state taxes did not include all of the forms. I had to complete manually and mail.
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Worked very well on my two federal returns. Absolutely loved that I wasn’t forced to upgrade Windows like that other tax software! TY!! Only suggestion is there sh be a shortcut way to resume the interview after jumping to a form(s). Not a biggie. You just hv to know/remember what topic/form you left off at during the in progress interview process. Otherwise, Deluxe worked flawlessly. The price point was right compared to a) historical pricing, b) vs online preparation methods (which are way over-priced) and c) the other tax software company.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Irritates me that you purchase the state software but cannot file it electronically without an additional cost. I utilize it but then file using the free state website. Creates extra work but I will not pay an additional fee over what I already paid.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block Tax Software for at least 10 years. I normally purchase online,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Have been used by me for many years .... always what I expect. Only one thing on my wish list is that the size of the type could be adjusted for us older users.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!