I have been a user for years back when it was called TAX CUT. I had an issue with the handling of the new provisions for the TRUMP investment credit for children. Data input should stop if the children do not qualify based on date of birth
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
They never should have made the deal with the government to provide truely free tax preparation along with turbo tax if they didn’t plan to provide the service… my taxes were handled well and my situation isn’t free but also I’m not about to say too bad to those who would normally qualify…
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Allows us to file tax returns efficiently. We have had six digit Federal Government issued PINs for several years and found it unnecessarily difficult to locate the input location in the “interview” process. A separate dedicated page would have been better.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Yes, the product is very good. I have used it over these many years. The interview to create the forms for the return are good. 👍 Please work on giving more details when you check for verifications before filing.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Easy to use, love the help through the AI interface, fast to setup, and a reliable tax partner for me for a decade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!