I highly recommend H&R Block's tax software. I can buy the software package that best meets my needs. As a retired senior, I appreciate H&R Block's simple step by step process. I like that I can import my info from other software or from last years return. Clear directions make filling the forms easy. There are help links that I could use along the way. I filed both my state and federal returns at the same time. The software confirms filing acceptance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using HRB tax software for years. Easy to use. Makes tax prep less painful!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Worst income tax program I ever bought. Totally screwed up my federal return and forced me to manually file a paper New York State return
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I use to use Turbo Tax but with the cost and it was an online program, i thought i would try yours because it was a download because i never trust online i always like my information and programs what i pay for on my personal computer. Would use it next year.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Bought Deluxe. Had all kinds of trouble getting by the social security worksheet, and I get no SS benefits at all. Finally let me skip it and e-file. Bad experience!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Generally great program, but I hit an issue after importing tax data and then verifying it where the program crashed and corrupted the HR Block's tax file. I saved it regularly, but this crash trashed the saved file and left no backup. I was forced to reenter everything. I was not a happy camper. Support told me this was a known problem and there was nothing they could do about it. Taxcut should keep its own internal backup and not depend on the user knowing that there's an additional user option to create a backup.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.