Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5
Ease of use is a 5 Star
on March 21, 2026
Posted by: trc3iii
from Naperville Illinois
Easy to use and I liked the updates to the program. To get the best value I used Groupon to download the software rather than use the Cloud version. I like the control of having it on my laptop and putting the documents in the Cloud.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using the software for more than 10 years and have been satisfied with the product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have purchased the software for several years. It works pretty good but is much more software than I need for the 3-4 returns I do for myself and family. The kids have been telling me I need to switch to taxact which they say is free and simpler to use.
Pros: Maximizes refund, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Federal software is good; but state of North Carolina was terrible; I have to do a manual NC return; I cannot use your NC software. It does not treat QCD's and federal income properly.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
The product works great, & I LOVED THE FACT THAT YOU KEEP IT AVAILABLE TO WINDOWS 10 USERS, unlike your competitrors!! HOWEVER, I HAD A TERRIBLE TIME LINKING THE DETAILED LISTS THAT I OPOENED TO THE TAX ISSUE/QUESTION FOR WHICH THEY WERE INTENDED!! It would be a MUCH BETTER PRODUCT, if you would automatically link the "create new list" tp tjhe qujestion/issue that the user createed it to address. As it is, whenever one wants to "review" the details of a pariciular entery, one mujst scrolllll, hunt, & peck to find te specific list he/se created in the fiirstplace.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.