Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Dalmatinska
from NW Indiana
Verified Purchase:Yes
The Interview method is very easy to use. It also accurately determined whether or not I could itemize.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: es61
from washington state
Verified Purchase:Yes
I have used H&R Block software for many years with success. Do you have a linux option?
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
They will not follow through with tech support
on March 21, 2026
Posted by: Liza B
from Michigan
They had a glitch that prevented my filing being sent - escalated the support ticket many times, and never once did they call me back in the timeline they promised. Took 6 extra weeks to file my taxes, they charged me 3 times over for the state filing along the way, terrible quality and support.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SvrJC5187
from NJ
Verified Purchase:Yes
Tax refunds were mostly fully max out but would like to have additional questions and alerts for insurance premiums paid that were report on Federal that needed to be deducted on State. I found out that we have medical insurance premiums that are not separated on our W-2 and would like software in future iterations to have that flagged at beginning. I will be looking for that next year version and on my own to make sure i get that deduction on State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobby II
Verified Purchase:Yes
In the interest of the consumer I think it would be a lot better for you to separate the 1040 statements from the 1040 form itself when printing, have a separate function. Everyone does not need all the statements. Would save paper and ink, maybe a little bit of time also when you are doing more than one return. Otherwise, great product !
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: papan
Verified Purchase:Yes
One problem is not filling in the standard deduction itself and having to do it manualy,
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnepolis, MN
Verified Purchase:Yes
As far as the functionality of the software, it is fine. I have used H&R software for over 15 years.
However for the last few years the software has been "buggy". This year, once I created my initial form and saved it, I could not get back into the file without going through the installation process again. It did not seem that it actually reinstalled the product but the installation process was the only way to get bring up the work I had already completely. Fortunately I never lost any input into the form. I ran the program on MAC/OS, latest software version.
However for the last few years the software has been "buggy". This year, once I created my initial form and saved it, I could not get back into the file without going through the installation process again. It did not seem that it actually reinstalled the product but the installation process was the only way to get bring up the work I had already completely. Fortunately I never lost any input into the form. I ran the program on MAC/OS, latest software version.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Contoocook, NH
Verified Purchase:Yes
I have used H&R Block Tax software since 1993. Easiest by far than other programs. You also can send your tax return electronically and if you have a refund coming, you get it in less than two weeks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock