Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4
(149,395 Reviews)
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product.
(
52,730 out of
61,888)
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Posted by: Bill1237
Verified Purchase:Yes
I downloaded.in February this year, did my taxes and got an error when I tried to.file
called tech support and Noone could help. they said they needed to escalate or whatever and it would take.a week
a week passed.and still no help, 10 days still.no call
at that point I heard that the IRS was now taking returns so the problem was that the irs wasn't taking returns the day that I filed and Noone at HR Block could tell me that
kicker is someone finally reached out.after.i had successfully filed. Pathetic
called tech support and Noone could help. they said they needed to escalate or whatever and it would take.a week
a week passed.and still no help, 10 days still.no call
at that point I heard that the IRS was now taking returns so the problem was that the irs wasn't taking returns the day that I filed and Noone at HR Block could tell me that
kicker is someone finally reached out.after.i had successfully filed. Pathetic
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Woodh2o26
Verified Purchase:Yes
I've used HRB software since 2005 and am in the main pleased with its user-friendly guidance and software processing/filing of the IRS forms. However, I am not pleased with the K-1 guidance and would suggest HRB do all the research required to make sure that either the software or the IRS' Partnership instructions provide detailed guidance on specifically how to handle of all the codes that can appear in the K-1, especially in Boxes 11, 13, 16, 18 and 20!!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
I found it very confusing to import 1099-DA data
on March 21, 2026
Posted by: Donna 231
from Hollywood fl
The way you choose to import crypto i to to cointracker was verty complicated. You need a new method.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Koyal
from Cherry Hill NJ
Verified Purchase:Yes
I bought this software week ago and it is very easy to enter information. Software is very good. I am very happy with the service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wd54
from Illinios
Verified Purchase:Yes
Bought! Used and taxes done. Federal file was easy peasy and we recieved our refund so long ago we've forgotten it. Snail mail State of Illinois not so fast. Still waiting. Mailed early Feb. Easy to use, easy printing if needed.
Pros: Easy to prepare, Maximizes refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pammie98
Verified Purchase:Yes
Have been using for several years now. I love the import feature!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobru
Verified Purchase:Yes
I have used this product successfully for several years and have never had a problem.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Billybou
from California
Verified Purchase:Yes
I have been using your product for about six or seven years now. Overall, I like it it does what I need to do.
However, the one issue I do have with it is the limit, how many times you can install it on one machine. This year I had to call and get special permission and a special updated app so I could reinstall the program. I work with highly sensitive materials and have to rebuild my hard drive on a continuous basis that requires me to delete everything on the drive and reinstall it
I would like to see your company. Remove the ridiculous limits on installation times and allow us to install it whenever and how many times we want.
Thank you for your consideration
Thank you for your consideration
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock