Still average person would not be able to answer the questions or complete the process without help or precious experience. You posted state and federal updates l last I saw 3/20/26. Little info and after I filed. Help appears more superficial than answers. Had to manually correct a few things using forms. I’ve been using it for years and know the quirks and gotchas, mysteries and jumps. I showed my adult child the process for the 1 st time and he looked at me like I was nuts. Because heat mystery is thst the government knows most of what I’m entering already… why a, I not just verifying thet and then finishing return?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been a user of HR Block software when it was know as Taxcut, which I believe was created in 1993. I do taxes for myself, my kids, parents, in laws and anyone else who asks. I have never had a single problem in those 32 years of doing taxes with this software.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I got it earlier this year and I got my Federal refund in 1 week and my State refund in 2 weeks!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
H&R Block makes tax season a breeze. Thanks for your many years of service/
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I have used this product for at least ten years and keep coming back to it, because it works and is relatively easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!