Customer reviews from HRBlock
H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,395 Reviews)
Open Ratings Snapshot
Rating breakdown 149,395 reviews
5 Stars
97,823
4 Stars
28,082
3 Stars
10,452
2 Stars
5,420
1 Star
7,618
85%of customers recommend this product. 
(
52,730 out of 61,888
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe+State 26 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Comprehensive yet intuitive and easy to use
on March 22, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Use H&R Block software for probably 30 years. Very comprehensive, accurate and intuitive covering wide range of tax items for the more complex returns. Easy to use and makes tax preparation much easier across a wide range of tax return scenarios
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Partially accessible
on March 22, 2026
Posted by: DougB29
from Troy, Ohio
Verified Purchase:Yes
I am visually impaired and require a screen reader to access apps on my computer. Some of the dialogs are not accessible by screen readers.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple to use
on March 22, 2026
Posted by: Anonymous
from Bryn Mawr PA
Verified Purchase:Yes
Have been using for many years. I love that there haven't been big changes in how it functions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Problem
on March 22, 2026
Posted by: Anonymous
from Ferndale, MI
Verified Purchase:Yes
Haveing problems AGAIN like last year with the feds wifes GDP no place to put it on you program!!!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software easy to use
on March 22, 2026
Posted by: Anonymous
from Bradley IL
Verified Purchase:Yes
I've used H@R Block for years. Always felt they have got the best refunds and some I did not know about.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Helpful hints
on March 22, 2026
Posted by: rirogr8
Verified Purchase:Yes
Very good program. I especially liked the helpful hints offered when you have a question about an item.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Completely dissatisfied this year!
on March 22, 2026
Posted by: Schallej
from Ohio
Verified Purchase:Yes
School district was not in the system and it would not let me submit to the state of Ohio electronically this year. Support was not helpful at all!! I have purchased the software every year for the past 10 and will need to look for something else next year.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very reliable product!
on March 22, 2026
Posted by: Major Tom
Verified Purchase:Yes
I have used the software for 5 years now and am pleased in it's handling of the nuts and bolts for preparing my return. Several features are somewhat weaker than I wish, like the planning function for calculating estimated taxes; data verification and correction checks not well explained; some rarely used forms not well supported. But overall, after plowing through those issues, I remain generally satisfied.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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